You can delete your DoorDash account through the app or website, but the process is permanent and you'll lose access to your order history and saved payment methods
To delete your DoorDash account, open the app or go to the website, sign in, navigate to your account settings, and select the option to delete your account. DoorDash will ask you to confirm the deletion and may ask why you're leaving. Once you confirm, the account is gone—you cannot recover it, and you'll need to create a new account if you want to use DoorDash again later.
The deletion is immediate on your end, but DoorDash keeps records of your account for legal and tax reasons (especially if you were a delivery driver). Your personal data is handled according to DoorDash's privacy policy, which you can review on their website.
Key Takeaways
- Account deletion is permanent and cannot be undone—you lose all saved addresses, payment methods, and order history.
- If you have an active order or a pending refund, DoorDash may not let you delete until those are resolved.
- Deactivating your account temporarily (if that option is available) is safer than deletion if you might return later.
- After deletion, you can create a new account with the same email address, but it will be treated as a fresh account with no prior history.
Step-by-step deletion through the mobile app
Open the DoorDash app and sign in if you're not already logged in. Tap the menu icon (usually three horizontal lines) in the bottom right corner, then select "Account." Scroll down to find "Delete Account" or "Account Settings"—the exact wording varies by app version.
Tap the delete option. DoorDash will show you a confirmation screen explaining that deletion is permanent. You may see a dropdown menu asking why you're deleting your account; this is optional but helps DoorDash understand user feedback. Select your reason or skip it, then tap the final confirmation button. Your account will be deleted immediately.
Deleting through the website
Go to doordash.com and sign in to your account. Click on your profile icon or account menu in the top right corner, then select "Account Settings." Look for a "Delete Account" link, usually near the bottom of the settings page.
Click the delete link and confirm your password if prompted. Read the warning that explains deletion is permanent, then click the final confirmation button. The account will be deleted right away, and you'll be signed out.
What happens if you have an active order or pending refund
DoorDash typically blocks account deletion if you have an order currently being prepared or delivered. Wait for the order to arrive and be marked complete before attempting deletion. If you have a pending refund or dispute, resolve it first—contact DoorDash support through the app or website to check the status.
If you're a DoorDash driver with an active shift or pending earnings, you cannot delete your account until your shift ends and your balance is settled. Delivery drivers should also check that they have no outstanding issues with DoorDash before attempting deletion.
The difference between deletion and deactivation
Some accounts have a "Deactivate Account" option instead of or in addition to deletion. Deactivation temporarily hides your account and stops deliveries, but DoorDash keeps your data and you can reactivate later by signing in again. Deletion is permanent and removes your account entirely.
If you're unsure whether you'll use DoorDash again, deactivation is the safer choice. You can always delete later. If you know you're done with the service, deletion removes your information from active use, though DoorDash retains records for compliance reasons.
What you lose when you delete your account
Your order history, saved addresses, saved payment methods, and any DoorDash credits or promotions tied to your account will be gone. If you were tracking a refund or had an open support case, deletion may complicate that process—resolve any pending issues before you delete.
If you were a driver, your earnings history and performance ratings will no longer be visible to you, though DoorDash keeps records internally. You won't be able to download or export this information after deletion, so save anything you need before you proceed.
Creating a new account after deletion
You can create a new DoorDash account using the same email address you used before, but it will be treated as a brand-new account with no connection to your old one. You'll start with no saved addresses or payment methods, and you won't see your previous order history.
If you were a driver and deleted your account, you can reapply to be a driver, but you'll go through the full onboarding process again, including background checks and document verification. Your old ratings and history won't transfer.
Frequently Asked Questions
Can I recover my account after I delete it?
No. DoorDash does not restore deleted accounts. Once you confirm deletion, the account is gone permanently. If you change your mind, you'll need to create a new account from scratch.
Will deleting my account remove my information from DoorDash's servers?
DoorDash keeps records of deleted accounts for legal, tax, and fraud prevention purposes. Your personal data is handled according to their privacy policy. You can request information about what data they hold by contacting their privacy team through the website.
What if I'm locked out of my account and can't sign in to delete it?
Use the "Forgot Password" option on the login screen to reset your password, then sign in and delete the account. If you can't access the email linked to your account, contact DoorDash support through their website or app—they can help you regain access or delete the account on your behalf.
Do I need to delete my payment methods before I delete my account?
No. Deleting your account automatically removes all saved payment methods from DoorDash's system. You don't need to remove them separately.
If I delete my account, will my driver ratings disappear?
Your ratings will no longer be visible to you after deletion. DoorDash retains the data internally but you cannot access it. If you reapply as a driver later, you'll start with a new rating.