Deleting your Dasher account removes your driver profile and stops you from accepting deliveries
To delete your Dasher account, log into the Dasher app, go to your Account settings, select "Delete Account," and confirm the deletion. DoorDash will deactivate your account immediately, though it takes a few days for your profile to disappear from the driver app entirely. You cannot undo a deletion, so make sure you have settled any outstanding payments or disputes before you proceed.
Deletion is permanent and different from deactivation. When you delete, DoorDash removes your driver profile, your ratings, and your access to the Dasher platform. You will not be able to reactivate the same account later. If you think you might return to dashing in the future, deactivation is a better choice — it pauses your account without erasing it.
Key Takeaways
- Deletion is permanent and cannot be reversed; deactivation is the better choice if you might dash again later.
- You must settle any outstanding balance, pending deliveries, or disputes before DoorDash will process the deletion.
- The deletion request takes effect immediately in the app, but your profile may remain visible to customers for a few days.
- If you have an active delivery when you request deletion, you may need to complete or cancel it first.
What happens to your earnings and payment method
Any earnings you have already made remain yours and will be paid out according to your normal payout schedule. DoorDash does not forfeit unpaid earnings when you delete your account. However, you should verify that your bank account or payment method is current and correct before you delete, because you will lose access to the Dasher app and cannot update your payout information afterward.
If you have a pending payout scheduled for the next few days, that payment will still go through. If you delete your account before a payout processes, contact DoorDash support with your bank details to confirm the transfer went to the correct account. Once your account is deleted, you will not be able to log in to check payout history, so take screenshots of your earnings summary if you need a record.
Steps to delete your account through the Dasher app
Open the Dasher app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" and scroll down to find "Delete Account." Tap it, and the app will show you a confirmation screen explaining that deletion is permanent. Read through any warnings about outstanding balances or active deliveries, then tap "Delete" again to confirm.
After you confirm, the app will log you out immediately. You will receive a confirmation email from DoorDash within a few minutes. Your profile will stop appearing in the driver queue right away, so no new delivery offers will come through. However, customers who have already rated you or left feedback may still see your profile for a few days while DoorDash's systems sync.
What to do if you cannot delete through the app
If the delete option does not appear in your Account settings, you may have an active delivery, an outstanding balance, or a dispute in progress. Complete or cancel any active deliveries first. If you have a negative balance (money owed to DoorDash), you must settle it before deletion is allowed. Check your account for any unresolved issues or chargebacks.
If you have cleared all active items and the delete button still does not appear, contact DoorDash Dasher support through the app. Go to Account, select "Help," and choose "Account & Profile Issues." Explain that you want to delete your account and ask support to check for any blocks preventing deletion. Support can sometimes remove holds or process the deletion manually if the app option is unavailable.
The difference between deletion and deactivation
Deactivation pauses your account without erasing it. Your profile, ratings, and earnings history remain in DoorDash's system. You can reactivate your account at any time by logging back in, and you will pick up where you left off. Deactivation is useful if you need a break from dashing but want to return later without starting from scratch.
Deletion removes everything. Your profile, ratings, and delivery history are gone. If you delete and later want to dash again, you will have to create a new account from the beginning, including passing a background check again. DoorDash treats a new account as a new driver, so you lose any history or status you built up. Choose deactivation unless you are certain you will never dash again.
What to do before you delete
Take screenshots of your earnings summary, total deliveries completed, and your average rating. This information will no longer be available after deletion. If you need documentation of your work history for taxes or another purpose, save it now.
Verify that your bank account information is current and that you have received your last payout. Check your email for any pending support tickets or disputes. If DoorDash owes you money or you owe DoorDash money, settle it before you delete. Remove any saved payment methods or personal information you do not want associated with the account.
If you have a referral code or bonus offer pending, note that you will lose access to it after deletion. Confirm that any referral bonuses you earned have been paid out. Log out of any linked accounts or third-party apps that use your Dasher login.
After your account is deleted
You will no longer receive delivery offers or notifications from DoorDash. Your Dasher app will not function, and you cannot log back in. If you try to log in, DoorDash will tell you the account does not exist or has been deleted.
If you created a new DoorDash account as a customer (to order food), that account is separate and will not be affected by deleting your Dasher driver account. The two accounts use different systems. However, if you used the same email address for both, you may need to use a different email to create a new Dasher account in the future.
Frequently Asked Questions
Can I delete my Dasher account if I have an active delivery?
No. You must complete or cancel the delivery first. If you cancel, you may face a cancellation penalty depending on how far along the delivery was. Complete the delivery, deliver the order, and wait for the customer to rate you. Then you can delete your account.
What if I owe DoorDash money?
You must pay the balance before deletion is allowed. DoorDash will not process the deletion request until the debt is settled. If you have a dispute about the charge, contact support to resolve it first. Once the balance is zero, the delete option will become available.
Can I reactivate my account after I delete it?
No. Deletion is permanent. You cannot reactivate a deleted account. If you want to dash again, you will have to create a brand new account and go through the sign-up process, background check, and vehicle verification again.
Will my earnings disappear if I delete my account?
No. Any money you have earned will be paid out according to your normal payout schedule. Make sure your bank account information is correct before you delete, because you will not be able to update it afterward. Earnings already in your account will transfer to your bank as scheduled.
How long does it take for my account to be fully deleted?
The deletion takes effect immediately when you confirm it in the app. Your profile stops accepting deliveries right away. However, it may take a few days for your profile to disappear completely from DoorDash's systems and from customer-facing pages. Support can confirm the deletion is complete if you need verification.