Deleting an Intuit account removes all your data and closes access to every Intuit product you use under that login
When you delete an Intuit account, you lose access to QuickBooks, TurboTax, Credit Karma, Mint (now Mint Mobile), and any other Intuit service tied to that email address. The deletion is permanent — Intuit does not restore deleted accounts. If you have active subscriptions, cancelling them before deletion prevents surprise charges, though deletion itself stops all billing. You cannot undo this action once it completes.
Intuit does not offer a "deactivate" option that preserves your data. You either keep the account active or delete it entirely. If you want to keep your tax returns or financial records, download them before you start the deletion process.
Key Takeaways
- Deletion is permanent and removes all your data from every Intuit service at once — you cannot delete just QuickBooks or just TurboTax.
- Download your tax returns, financial reports, and any other records you need before starting deletion, because Intuit does not keep copies after the account is gone.
- Cancel active subscriptions before deletion to avoid charges, though deletion itself stops billing immediately.
- The deletion request goes through Intuit's support team and takes up to 30 days to process, during which your account remains accessible.
- If you have an active tax return being prepared or a business using QuickBooks, finishing or transferring that work first prevents data loss mid-process.
Steps to request account deletion through Intuit support
Intuit does not offer a self-service delete button in account settings. You must contact Intuit support and request deletion by email or phone. Go to the Intuit support website, select your product (QuickBooks, TurboTax, Credit Karma, or Mint), and choose "Contact Us." You can request a callback, start a chat, or find the phone number for your product.
When you contact support, tell them you want to permanently delete your account. They will ask for your email address and may verify your identity by asking security questions or sending a confirmation link to your email. After verification, they create a deletion request. You will receive a confirmation email saying your account is scheduled for deletion.
Do not close the email or assume the request is complete when you receive the confirmation. Intuit may send follow-up emails asking you to confirm the deletion again or warning you about data loss. Respond to these emails to move the request forward. If you do not respond within the timeframe Intuit specifies (usually 7 to 14 days), the deletion request may be cancelled.
What to download before deletion
Once your account is deleted, Intuit does not keep backups. Download anything you might need later. For TurboTax, download your tax returns as PDFs — go to your return, select "Download," and save each year separately. For QuickBooks, export your company file or download reports (profit and loss, balance sheet, transaction lists) as PDFs or Excel files. For Credit Karma, take screenshots of your credit score and any reports you want to keep. For Mint, download your transaction history if you use it for record-keeping.
If you have documents stored in Intuit's cloud (receipts, invoices, or attachments), download those too. Intuit does not migrate these files anywhere else, and they disappear when the account is deleted. Set aside at least an hour to gather everything, especially if you have multiple years of tax returns or years of business records.
Cancelling subscriptions before deletion
If you have an active QuickBooks subscription, TurboTax subscription, or any other paid Intuit service, cancel it before requesting account deletion. Cancellation stops future charges immediately. Deletion also stops billing, but cancelling first gives you a clear record that you ended the service on your terms.
To cancel, log into your Intuit account, go to your subscription or billing settings, and look for "Cancel Subscription" or "Manage Plan." Follow the prompts to confirm cancellation. You will receive a confirmation email. Keep this email as proof that you cancelled. If you are charged after deletion, you have documentation that you ended the service before the account was removed.
If you cannot find the cancellation option or your subscription is through a third party (like an accountant or bookkeeper who manages your QuickBooks), contact Intuit support to cancel on your behalf before requesting deletion.
The 30-day deletion window and what happens during it
After you request deletion, Intuit takes up to 30 days to process it. During this time, your account remains active and you can still log in. You can cancel the deletion request if you change your mind — contact support and ask them to stop the deletion before the 30 days end. After 30 days, the account is permanently deleted and cannot be recovered.
During the deletion window, your subscriptions are frozen and you cannot make new purchases or changes to your account. If you realize you need something you did not download, you have until day 30 to log back in and get it. After day 30, the data is gone.
Intuit may send reminder emails during this period asking you to confirm the deletion or warning you about data loss. These are standard — respond to them to keep the deletion on track. If you do not respond, Intuit may cancel the deletion request and your account will remain active.
If you have an active tax return or business in progress
If you are in the middle of preparing a tax return in TurboTax, finish it and file it before requesting account deletion. Once the return is filed, download a copy. If you delete your account with an unfiled return, that return is lost and cannot be recovered.
If you use QuickBooks for an active business, transfer ownership to another user or export your company file before deletion. If you are the only user and you delete the account, your business records are gone. If you have an accountant or bookkeeper, give them access to your QuickBooks company and let them download the file before you delete.
For Credit Karma, if you have an active credit monitoring service or have linked bank accounts for credit building, disconnect those services first. Deletion removes all linked accounts and stops any active monitoring.
Frequently Asked Questions
Can I delete just one Intuit product instead of the whole account?
No. Deleting your Intuit account deletes all products tied to that email address at once. If you want to keep TurboTax but delete QuickBooks, you cannot do that through account deletion. Instead, cancel your QuickBooks subscription and keep your account active for TurboTax. Contact Intuit support if you need help separating products or moving one to a different email address.
What if I forgot my password and cannot log in to download my data?
Contact Intuit support and tell them you want to delete your account but need to download your data first. They can help you reset your password or download files on your behalf. Do this before you formally request deletion, because once the deletion process starts, support cannot retrieve your data for you.
Will deleting my Intuit account affect my credit score or credit reports?
No. Deleting your Credit Karma account does not change your credit score or remove you from credit bureaus. Your credit history remains with Equifax, Experian, and TransUnion. Deletion only removes your Credit Karma login and monitoring service. Your credit reports stay on file with the bureaus.
Can I use the same email address to create a new Intuit account after deletion?
Yes, but wait at least a few days after the deletion completes. Intuit's system needs time to fully remove the old account. If you try to create a new account immediately, you may get an error saying the email is already in use. If this happens, contact support and ask them to clear the email address from the deleted account.
What happens to my tax returns after I delete my TurboTax account?
Intuit deletes all copies of your returns from their servers. The IRS keeps its own copy of any return you filed, so you can always request a transcript from the IRS. But Intuit's copy is gone. Download your returns as PDFs before deletion if you want to keep them for your records.