Tomoson account deletion is a manual process you start through your account settings, but the company does not offer a self-service deletion button
Tomoson does not have an automated delete account feature in your dashboard. To remove your account, you need to contact Tomoson support directly by email and request permanent deletion. The company will then process your request, though the timeline for full removal from their servers is not publicly specified.
Before you request deletion, understand that closing your account will end your access to any pending campaigns, unpaid earnings, or saved information. If you have outstanding payments owed to you, resolve those before deletion, because you will not be able to log in afterward to check payment status or update banking details.
Key Takeaways
- Tomoson requires you to email support to delete your account; there is no button in settings to do it yourself.
- Once deletion is processed, you lose access to all account data, pending campaigns, and any earnings dashboard information.
- If Tomoson owes you money, request payment before you ask for deletion, because you cannot log in after the account closes.
- The company does not publish how long deletion takes or whether your data is removed from their servers immediately or after a retention period.
How to contact Tomoson support to request deletion
Send an email to Tomoson's support address with a clear subject line stating you want to delete your account. Include your full name, the email address associated with your Tomoson account, and a direct statement that you request permanent account deletion. Keep the message brief and factual; support does not need a reason, only confirmation that you want the account closed.
Tomoson's support email is listed on their website under the Contact or Help section. Response times vary, but support typically replies within a few business days. Once they confirm deletion, your account will no longer be accessible, and you will not receive further emails from the platform about campaigns or payments.
What happens to your data and earnings after deletion
After deletion, you lose access to your account dashboard and cannot view campaign history, messages from brands, or payment records. Any earnings that were pending or unpaid at the time of deletion may be forfeited, depending on Tomoson's payment policy and whether you had met minimum payout thresholds.
Tomoson does not publicly state whether your personal information (name, email, address, payment details) is deleted from their servers immediately or retained for a set period for legal or tax reasons. If you need confirmation about data retention, ask support in your deletion request email.
Deactivating instead of deleting if you want to return later
If you are unsure whether you want to leave permanently, ask support whether Tomoson offers account deactivation as an alternative. Deactivation typically suspends your account without deleting your data, so you can reactivate later if you change your mind. Deletion is permanent and cannot be reversed.
Deactivation is not the same as deletion. A deactivated account still exists in Tomoson's system; you simply cannot log in or receive campaign invitations. If the company offers this option, it is a safer choice if you think you might return to the platform in the future.
Resolving unpaid earnings before you delete
Before requesting deletion, log into your account and check your balance or earnings page for any money owed to you. If you have a pending payment, contact support to request payment before you ask for deletion. Provide your current banking information or payment method and ask for a manual payout if you are below the automatic threshold.
Once your account is deleted, you will have no way to update payment details or prove you earned money on the platform. If Tomoson owes you funds and you delete your account, recovering that money becomes much harder and may require contacting support from a different email address with proof of your former account.
What to do if support does not respond to your deletion request
If Tomoson support does not reply within two weeks, send a follow-up email from the same address you used to contact them. Include your original request and ask for a status update. Reference the date of your first email.
If support remains unresponsive after a second attempt, check whether Tomoson has a formal data deletion or privacy request process listed on their website or privacy policy. Some platforms require deletion requests to go through a specific form or legal department rather than general support. If you believe your data is being held without consent, you may have rights under data protection laws in your country or state, though Tomoson's terms of service will govern what they are required to do.
Frequently Asked Questions
Can I delete my Tomoson account if I still have pending campaigns?
Yes, you can request deletion at any time, but you will lose access to those campaigns and any earnings from them. If the campaigns have not paid out yet, you forfeit that money. Complete or withdraw from active campaigns before deletion if you want to preserve your earnings.
Will deleting my account remove me from Tomoson's email list?
Deletion should stop all marketing and campaign emails from Tomoson. However, if you want to be certain, unsubscribe from their mailing list before you delete, or ask support to confirm removal from all email lists as part of your deletion request.
Can I create a new Tomoson account with the same email after deletion?
This depends on Tomoson's policy, which is not publicly stated. Some platforms allow you to reuse an email after deletion; others do not. If you think you might want a fresh account later, ask support whether you can use the same email or if you will need a different one.
What if I forgot the email address I used to sign up?
Contact Tomoson support and provide as much information as you can: your full name, any phone number or address on file, or details about campaigns you worked on. Support can look up your account and process deletion even if you do not have access to the original email.
Does Tomoson delete my account automatically if I do not log in for a long time?
No. Tomoson does not automatically delete inactive accounts. Your account will remain open indefinitely unless you request deletion. If you want your account closed, you must contact support yourself.