How to cancel Acorns in three steps

To cancel your Acorns account, log in to the app or website, go to Settings, select "Close Account," and confirm the closure. Acorns will liquidate any remaining balance in your investment account and either return it to your linked bank account or issue a check, depending on the amount. The process takes a few business days once you confirm.

Before you close, understand what happens to your money: Acorns sells your investments at market price on the day you request closure, so the amount you receive may differ from what you see in the app. If you have pending transactions or scheduled investments, Acorns will cancel those first. Any remaining cash balance transfers back to your bank account within 3 to 5 business days.

You do not need to contact customer support to close the account unless something goes wrong during the process. The self-service closure is final — once confirmed, you cannot undo it through the app.

Key Takeaways

  • Log into Acorns, navigate to Settings, and select "Close Account" to start the closure process yourself without calling support.
  • Acorns sells all your investments at current market price when you request closure, so your final balance may be higher or lower than what the app shows.
  • Money from your closed account returns to your linked bank account within 3 to 5 business days, or Acorns mails a check if the balance is very small.
  • Canceling Acorns does not affect your bank account or any other financial accounts you use — only the Acorns investment account closes.

Step-by-step closure through the app or website

Open the Acorns app or go to acorns.com and log in with your username and password. Tap or click the menu icon (usually three horizontal lines) and scroll down to find "Settings" or "Account Settings." Look for an option labeled "Close Account," "Deactivate Account," or "Delete Account" — the exact wording varies depending on whether you are using the app or website.

Acorns will show you your current account balance and ask you to confirm closure. Read this screen carefully: it will tell you the exact amount that will be returned to your bank account and when to expect it. If you see a balance that surprises you, you can cancel at this step and contact Acorns support before proceeding. Once you tap "Confirm" or "Close Account," the process cannot be reversed through the app.

After confirmation, Acorns sends a final summary email to the address on file. Keep this email — it contains your transaction ID and the exact date your account closed. If money does not arrive in your bank account within 5 business days, you will need this information to contact Acorns support.

What happens to your money during closure

When you request closure, Acorns immediately stops all automatic investments and cancels any pending transactions. It then sells every holding in your portfolio at the current market price — not at a price you set or negotiate. This means your final balance depends on market conditions on the day you close, not on the day you decide to close.

If your portfolio is down when you close, you receive less than your account showed. If it is up, you receive more. Acorns does not let you choose when to sell or which investments to keep; closure means liquidating everything. If you want to keep some investments, you must transfer them to another brokerage before closing Acorns, though Acorns does not support direct transfers — you would need to sell, withdraw, and reinvest elsewhere.

Cash that was already sitting in your Acorns account (money waiting to be invested) is returned as-is. Only investments are sold at market price.

How your money returns to your bank account

Acorns transfers your final balance back to the bank account you linked when you opened the account. This transfer uses the ACH network, which typically takes 3 to 5 business days. Weekends and bank holidays do not count as business days, so if you close on a Friday, the money may not arrive until the following Wednesday or Thursday.

If your final balance is very small — typically under $5 — Acorns may mail a check instead of transferring electronically. The check arrives within 7 to 10 business days. You can cash it at your bank or deposit it through mobile check deposit if your bank offers that service.

Check your bank account's transaction history or pending transfers to confirm the money arrived. If it does not show up after 5 business days, contact your bank first to confirm they received the transfer. If your bank has no record of it, then contact Acorns with your closure confirmation email and transaction ID.

Canceling recurring subscriptions before you close

If you pay for Acorns+ (the premium subscription), canceling your account also cancels that subscription. You will not be charged again after closure. However, if you have already paid for a month of Acorns+ that has not yet expired, Acorns does not refund the unused portion — you lose that payment when you close.

To avoid losing money, cancel your Acorns+ subscription first, wait for that billing period to end, and then close your account. This way you only pay for the service you actually use. You can cancel Acorns+ in Settings under "Subscription" or "Membership" without closing your entire account.

What does not happen when you close Acorns

Closing your Acorns account does not affect your bank account, your credit score, or any other financial accounts. Acorns only manages the money you explicitly transferred into it; closing the app does not touch your checking account, savings account, or any other linked accounts. Your bank account remains open and active.

If you used Acorns' Round-Ups feature (which invested your spare change from purchases), closing Acorns stops that feature but does not reverse past investments. The money already invested is returned to you as part of your final balance.

Acorns also does not report account closure to credit bureaus or affect your credit history. There is no penalty for closing the account early, and you can open a new Acorns account later if you change your mind.

Frequently Asked Questions

Can I close my Acorns account if I have pending investments?

Yes. Acorns cancels all pending investments and scheduled transactions when you request closure. Any money that was scheduled to be invested stays in your account and is returned to your bank account as part of your final balance.

What if I close Acorns and then want to reopen it?

You can create a new Acorns account at any time using the same email address or a different one. There is no waiting period or penalty. However, you will start fresh with a new account — your old transaction history and investment records remain closed.

Do I lose money if the market is down when I close?

Your investments are sold at whatever the market price is on the day you close. If the market is down, your balance will reflect those lower prices. You cannot time the market or delay the sale — closure triggers an immediate liquidation at current prices.

What if my bank account information changed since I opened Acorns?

Update your linked bank account in Acorns Settings before you close. If you close with outdated bank information, the transfer may fail or go to an old account you no longer use. Contact Acorns support immediately if this happens — they can redirect the payment to your current account.

Can Acorns refuse to close my account?

No. You have the right to close your account at any time through the app. Acorns does not require a reason or approval from support. If the closure button is not working, contact Acorns support and they will close it for you.