What saving a bookmark to your account means
Saving a bookmark to your bank account means storing a link or shortcut directly within your online banking portal so you can reach it faster next time you log in. Most banks let you bookmark pages—your account dashboard, bill pay, transfer screens, or external sites you use often—and the bookmark stays there until you delete it. The bookmark lives in your account, not just in your browser, so it follows you if you log in from a different computer or phone.
This is different from a browser bookmark, which only exists on one device. A saved bookmark in your bank account is tied to your login and syncs across devices when you use the same bank's app or website.
Key Takeaways
- Most banks let you bookmark pages within your online banking portal by clicking a star or bookmark icon on the page you want to save.
- Bookmarks saved to your account appear in a dedicated section of your banking dashboard and stay there across all devices where you log in.
- You can usually organize bookmarks into folders or categories to keep frequently used pages grouped together.
- Deleting a bookmark from your account removes it everywhere; it does not affect your browser bookmarks or the actual page.
How to bookmark a page in your online banking portal
The exact steps depend on your bank, but the process is nearly the same across most platforms. Log into your online banking account and navigate to the page you want to save—this could be your checking account summary, the bill pay page, a transfer screen, or any other section within your bank's site.
Look for a star icon, bookmark icon, or a menu option labeled "Save," "Bookmark," or "Add to Favorites." Click it. Most banks will show a confirmation message or the icon will change color (often to solid instead of outline) to show the bookmark was saved. Some banks ask you to name the bookmark or choose a folder before saving; others save it automatically with the page's title.
Once saved, the bookmark usually appears in a "Bookmarks" or "Favorites" section on your dashboard, in a sidebar, or in a dedicated menu. You can click it anytime to jump straight to that page without navigating through menus.
Where bookmarks appear after you save them
Saved bookmarks typically show up in one of three places: a "Bookmarks" or "Favorites" tab on your main dashboard, a sidebar menu that appears when you log in, or a dedicated section accessible from your account settings. Some banks display them as quick-access tiles or buttons on your home screen.
The location varies by bank. Chase, for example, may show bookmarks in a sidebar or as part of your dashboard layout. Bank of America might place them in a menu accessible from your account page. Check your bank's help section or look for a star or bookmark icon near the top of the page to find where yours are stored.
Organizing bookmarks into folders or categories
If your bank supports it, you can create folders to group related bookmarks together. For example, you might create a folder called "Bills" for bill pay and utility payment pages, or "Transfers" for pages you use to move money between accounts.
To create a folder, look for an option to "Create Folder," "New Category," or "Organize Bookmarks" in your bookmarks section. Name the folder and then drag existing bookmarks into it, or assign a folder when you create a new bookmark. Not all banks offer this feature; if you do not see an option to organize, your bank may only support a flat list of bookmarks.
Removing or editing a saved bookmark
To delete a bookmark, find it in your bookmarks section and look for a delete, remove, or trash icon next to it. Click that icon and confirm the deletion. The bookmark disappears from your account immediately and is gone from all devices where you log in.
Some banks let you rename a bookmark after saving it. Right-click the bookmark or look for an edit or pencil icon to change its name. This is useful if your bank saved it with a long or unclear title. Renaming a bookmark does not change the actual page or affect your account in any way—it only changes what the bookmark is called in your list.
Bookmarks versus browser bookmarks: what is the difference
A bookmark saved to your bank account is stored on the bank's servers and tied to your login. It appears whenever you log into your bank's website or app, no matter which device you use. If you log in from your phone, your tablet, and your computer, all three will show the same saved bookmarks.
A browser bookmark (created by pressing Ctrl+D or Cmd+D in most browsers) is stored only on that device and only in that browser. If you bookmark a page in Chrome on your laptop, it will not appear in Safari on your phone. Browser bookmarks are faster to create but do not follow you across devices. For banking, account-level bookmarks are more useful because you can access them from anywhere you log in.
Security and privacy of saved bookmarks
Bookmarks saved to your account are part of your account data and are protected by the same security measures as the rest of your banking information. They are encrypted in transit and at rest, and only you can see them when you log in with your credentials.
Bookmarks themselves do not store passwords, account numbers, or sensitive information—they are just links. However, if someone gains access to your online banking login, they can see your bookmarks. This is not a security risk in itself, but it is one reason to use a strong, unique password for your bank account and to log out when you are done banking on a shared device.
Frequently Asked Questions
Can I bookmark external websites from my bank account?
Some banks allow you to bookmark external sites—like your utility company's payment page or a financial planning website—directly from your banking portal. Others only let you bookmark pages within the bank's own site. Check your bank's bookmark feature to see if there is an option to add external links, or contact your bank's support team to ask.
What happens to my bookmarks if I change banks?
Bookmarks saved to your old bank's account stay there and are not transferred to a new bank. You will need to recreate them in your new bank's portal. If you used browser bookmarks instead, those remain in your browser regardless of which bank you use.
Can I share bookmarks with someone else on my account?
Bookmarks are personal to your login and cannot usually be shared with co-owners or authorized users on a joint account. Each person who logs in sees only their own bookmarks. If multiple people need access to the same pages, they each need to create their own bookmarks after logging in.
Why is the bookmark icon not showing up on a page I want to save?
Not every page within your bank's site may support bookmarking—some internal pages or pop-ups might not have the feature. Try bookmarking a main page like your dashboard or account summary. If the icon still does not appear anywhere, your bank may not support account-level bookmarks, and you can use your browser's bookmark feature instead.