How to delete your Cash App account
To delete your Cash App account, open the app, tap the profile icon in the top left corner, scroll down and tap Cash App Support, then tap Account Settings. Select Close My Account and confirm. Cash App will close your account within a few business days. You cannot undo this action once it is complete, and you will lose access to your transaction history and any remaining balance in your account.
Before you delete, make sure you have withdrawn or transferred any money in your account to your bank. Cash App does not refund balances after closure. If you have pending transactions, they may still process after your account closes, which can cause problems. Wait for all transfers to complete before starting the deletion process.
Key Takeaways
- Deleting your Cash App account is permanent and cannot be reversed once the closure is complete.
- You must withdraw all money from your Cash App balance to your linked bank account before closing, as Cash App does not refund remaining balances.
- Wait for all pending transactions to finish processing before you request account closure to avoid payment failures.
- The account deletion process takes a few business days, and you will lose access to all past transaction records immediately.
- If you only want to stop using the app temporarily, you can simply uninstall it instead of deleting the account.
Steps to withdraw your balance before closing
Open Cash App and tap the balance at the bottom of the screen. Select Transfer to Bank. Choose the bank account you want to send money to—this should be the same account linked to your Cash App. Enter the amount you want to transfer. Tap Confirm and enter your PIN or use biometric authentication.
The transfer usually takes one to three business days, depending on your bank. If you have a Cash Card (the physical debit card), you can also withdraw cash from an ATM before closing your account. Check your bank's ATM network to find a machine that works with your card. Once all your money is out, you can proceed with account deletion.
What happens to pending transactions when you close
If you have money sent to you that has not yet arrived, or if you sent money that is still processing, those transactions may still complete after your account closes. This can cause the payment to fail or bounce back to the sender. For this reason, wait until all your recent transactions show as complete in your activity feed before requesting closure.
If someone owes you money through Cash App, collect it before you delete. Once your account is gone, you cannot receive payments. Similarly, if you owe someone money, settle it first—closing your account does not erase the debt, and the other person may pursue it through other means.
Why you might want to delete instead of just stopping use
Deleting your account removes your personal information from Cash App's servers and stops any future activity on that account. If you are concerned about data privacy or no longer want Cash App to hold your information, deletion is more thorough than simply uninstalling the app. Uninstalling leaves your account active and your data stored, which means someone with your login credentials could still access it.
Deletion also prevents accidental use if you reinstall the app later. If you think you might use Cash App again in the future, uninstalling is the better choice—you can log back in with your existing account whenever you want. But if you are certain you will not use it again and want a clean break, deletion is permanent.
What you lose when you delete your account
Your entire transaction history disappears once the account closes. You will not be able to see past payments, requests, or money received through Cash App. If you need records of transactions for taxes, refunds, or disputes, take screenshots or download your history before closing. Cash App does not provide transaction records after account deletion.
You also lose access to any Cash Card you have. If you have a physical Cash Card linked to the account, it will stop working. Destroy the card or contact Cash App Support if you need help deactivating it. Any rewards, boosts, or special offers tied to your account are also gone and cannot be recovered.
If you change your mind after deletion
Once your account is closed, you cannot reopen it. If you want to use Cash App again, you will have to create a new account from scratch with the same phone number or email. This new account will be treated as a brand new user, and you will not have access to your old transaction history or any money that was in the previous account.
If you realize you made a mistake shortly after requesting closure, contact Cash App Support immediately through the app or at their website. If the account has not fully closed yet, they may be able to stop the process. Once the closure is complete, there is no recovery option.
Frequently Asked Questions
Can I delete my Cash App account if I have a pending payment?
You can request deletion, but it is not recommended. Pending payments may fail or bounce back to the sender after your account closes. Wait for all transactions to complete and show as finished in your activity feed before you start the deletion process.
What if I forgot my PIN and cannot access my account to delete it?
Tap Forgot PIN on the login screen and follow the steps to reset it. Once you regain access, you can withdraw your balance and delete the account. If you cannot reset your PIN, contact Cash App Support for help.
Will deleting Cash App stop automatic payments or subscriptions?
Yes. Any recurring payments or subscriptions tied to your Cash App account will stop working once the account closes. Make sure you have cancelled any subscriptions or set up alternative payment methods before you delete, so your services do not get interrupted.
Can someone else access my Cash App account after I delete it?
No. Once your account is deleted, no one can log in to it. The account is closed and removed from the system. However, if someone has your login credentials before you delete, they could access it before the closure is complete, so delete promptly if you think your account has been compromised.
Do I need to unlink my bank account before deleting Cash App?
You do not have to, but it is a good idea. Before you request account closure, go to Settings, tap Linked Banks, and remove any bank accounts. This prevents any accidental charges or confusion if someone tries to use your old Cash App information.