How to delete your Cash App account
You can delete your Cash App account through the app itself in about two minutes. Open Cash App, tap your profile icon, scroll to the bottom, and select "Close My Account." Cash App will ask you to confirm, then your account closes immediately. You will not be able to use the account again after you confirm, so make sure any pending transactions are complete and your balance is zero or transferred out first.
Deleting your account does not erase your transaction history — Cash App keeps records for tax and fraud purposes. Your old transactions will still appear if you ever reopen an account with the same phone number or email. If you want to stop using Cash App but think you might need it again, you can simply stop opening the app instead; inactive accounts do not hurt your financial standing.
Key Takeaways
- You delete your Cash App account by opening the app, tapping your profile icon, scrolling to "Close My Account," and confirming the closure.
- Your account closes immediately after you confirm, and you cannot undo the deletion through the app.
- You must have a zero balance or transfer your money out before closing, because Cash App will not hold funds after deletion.
- Cash App keeps your transaction history even after deletion, so your old payments and requests remain on record.
- If you reopen Cash App with the same phone number or email later, your previous transaction history will be visible again.
What happens to your money when you close your account
Cash App does not automatically refund money sitting in your account balance when you delete it. Before you close your account, you must either spend the balance, transfer it to your linked bank account, or send it to another Cash App user. If you try to close your account with money still in it, Cash App will block the deletion and ask you to handle the balance first.
To transfer your balance to your bank account, tap the balance at the top of the home screen, select "Transfer to Bank," choose the amount, and confirm. The transfer usually takes one to three business days. If you have pending payments or money owed to you, those must also settle before you can close the account.
Steps to delete your account on iPhone or Android
The deletion process is the same on both iPhone and Android. Start by opening the Cash App and tapping the profile icon in the top-left or top-right corner of the home screen — it looks like a circle with your initials or photo. Scroll all the way to the bottom of the menu until you see "Close My Account" in red text.
Tap "Close My Account." Cash App will show you a warning that explains you cannot undo this action and that your account will be permanently closed. Read the message, then tap the button to confirm. Your account closes immediately, and you will be logged out of the app. You can still reinstall Cash App later, but you will need to create a new account with a different phone number or email address if you want to use it again.
What you cannot recover after deletion
Once you delete your Cash App account, you lose access to any saved payment methods, linked bank accounts, and stored addresses. If you had Cash Card (a debit card linked to your Cash App balance), that card will stop working. You cannot retrieve your old Cash Card number or reactivate it.
You also lose access to your Cash App history within the app itself, though Cash App's servers retain records of your transactions. If you need proof of a payment for tax or legal reasons, you may be able to contact Cash App support and request transaction records, but this is not may provide and can take weeks. It is better to screenshot or export important transaction details before you close your account.
If you want to pause Cash App instead of deleting it
Closing your account is permanent from the user side, but you do not have to delete it if you just want to stop using Cash App for a while. You can simply uninstall the app and leave your account inactive. Inactive accounts do not accrue fees, do not affect your credit score, and do not cause problems with your bank.
If you come back months or years later, you can reinstall Cash App, log in with the same phone number and email, and your account will be there with your full transaction history intact. This is useful if you are unsure whether you will need peer-to-peer payments in the future but want to step back from the service now.
Removing Cash App from your phone without deleting the account
You can uninstall the Cash App from your phone without closing your account. Simply press and hold the Cash App icon on your home screen, select "Remove App," and choose "Remove from Home Screen" or "Delete App" depending on your phone. If you choose "Delete App," you will be asked whether to keep or delete your data — select "Delete" if you do not want the app taking up storage space.
Your Cash App account remains active on Cash App's servers even after you uninstall the app. You can reinstall it anytime and log back in. This is different from closing your account, which permanently shuts down your access to that account number and phone-email combination.
What to do if you cannot delete your account
If the "Close My Account" button does not appear or is grayed out, you likely have a pending transaction, an outstanding balance, or a dispute in progress. Check that all your payments have gone through, that you have transferred out any remaining balance, and that you have no open cases with Cash App support. If you have a pending refund or chargeback, you must wait for it to resolve before you can close the account.
If you have done all of this and the button still will not work, contact Cash App support through the app by tapping your profile icon, selecting "Support," and describing the problem. Support can sometimes override blocks on account closure, though response times vary. You can also try logging out and back in, or uninstalling and reinstalling the app, to refresh your account status.
Frequently Asked Questions
Can I delete my Cash App account if I have a pending payment?
No. You must wait for all pending payments to complete or cancel them before you close your account. Tap the transaction in your activity feed and select "Cancel" if you need to reverse a pending payment. Once all transactions are finished, your account will allow deletion.
Will deleting Cash App delete my bank account information?
No. Deleting Cash App only removes your Cash App account and the payment methods you linked to it within the app. Your actual bank account remains open and unaffected. However, you will need to re-link your bank account if you ever create a new Cash App account.
Can I recover my Cash App account after I delete it?
You cannot recover the same account. However, you can create a new Cash App account with a different phone number or email address. Your old transaction history will not transfer to the new account, but you can contact Cash App support to request records of past transactions if you need them for tax or legal purposes.
What happens to money I sent to someone if I delete my account?
Payments you already sent are not affected by deleting your account. The recipient keeps the money. Only pending payments — ones that have not yet been accepted or completed — can be canceled before you close your account.
Do I lose my Cash Card when I delete my account?
Yes. Your Cash Card stops working immediately when you close your account. You cannot reactivate it or use the old card number. If you create a new Cash App account later, you will need to order a new Cash Card.