You can delete Cash App by going to Settings, tapping on your name or profile icon, and selecting "Close My Account"
Cash App does not have a traditional "delete account" button. Instead, Square (the company that owns Cash App) lets you close your account through the app itself. Once you close it, you cannot use Cash App to send or receive money, and the account cannot be reopened. Your transaction history stays on file with Square for their records, but you will lose access to it.
Closing is permanent and immediate. You will not be able to reactivate the same account or use the same phone number to create a new Cash App account for 180 days. If you have pending transfers, active disputes, or money sitting in your Cash App balance, you need to handle those before you close.
Key Takeaways
- Close your account through Settings > your name or profile icon > "Close My Account" — there is no other official way to do it.
- You must withdraw or transfer any remaining Cash App balance to your linked bank account before closing, because Square will not send it to you afterward.
- If you have pending transfers, active disputes, or chargebacks in progress, closing your account may freeze those transactions or prevent resolution.
- After you close, you cannot use the same phone number to open a new Cash App account for 180 days.
- Closing is permanent — Square will not reopen a closed account under any circumstance.
Steps to close your Cash App account
Open the Cash App on your phone. Tap the profile icon (usually a circle with your initials or photo) in the top-left or top-right corner, depending on whether you use iOS or Android. This takes you to your account settings.
Look for an option labeled "Close My Account," "Account Settings," or "Settings." The exact wording varies by app version, but it will be in the profile or settings menu. Tap it. Cash App will ask you to confirm that you want to close the account and may show you a warning that the action is permanent.
Confirm the closure. Cash App will process the request immediately. You will receive a confirmation message in the app and, usually, an email to the address on file. After this point, you cannot log back in, and the account is gone.
What to do with your Cash App balance before closing
If you have money in your Cash App balance, you must move it out before you close the account. Square will not refund a balance after closure, and you will have no way to recover it. The fastest way is to transfer the balance to your linked bank account using the "Cash Out" feature.
Open Cash App, tap the balance or the dollar sign icon, and select "Cash Out." Choose the bank account you want to send the money to (you must have linked one already). Enter the amount and confirm. Standard transfers take one to three business days; instant transfers cost a small fee and arrive within minutes. Once the money is in your bank account, you can safely close the app.
If you have sent money to someone but the transfer is still pending, that money is still in your account until the recipient accepts or declines it. Wait for the transaction to complete before closing, or the pending transfer may be cancelled and the money returned to your balance — which you then cannot access after closure.
Pending transfers and disputes block account closure
If you have an active dispute, chargeback, or pending transfer, closing your account may not be possible, or it may freeze the transaction. Cash App's system is designed to protect both you and the recipient, so Square will not let you close an account while money is in limbo.
Check your transaction history for any transfers marked "pending," "processing," or "disputed." If you see any, tap the transaction and follow the prompts to complete, cancel, or resolve it. For disputes, you may need to contact Cash App support directly through the app (tap your profile icon, then "Support" or "Help") to move the case forward before you can close.
If you initiated a chargeback through your bank, that dispute must be resolved first. Closing your Cash App account while a chargeback is open can complicate the resolution and may result in the dispute being dismissed.
What happens to your data after closure
Closing your Cash App account does not erase your transaction history from Square's servers. Square keeps records of all transactions for tax, fraud prevention, and legal reasons. You will not be able to see your history in the app anymore, but Square retains it.
If you are closing because of fraud or unauthorized activity, report it to Cash App support before you close. Square can flag your account and investigate the transactions. If you close first, the investigation becomes harder, and you may lose the ability to dispute fraudulent charges.
Your personal information (name, phone number, bank account details, Social Security number if you provided it) stays in Square's system even after closure. This is standard practice for financial companies and is required by law for tax reporting and anti-money-laundering compliance.
The 180-day waiting period for a new account
After you close your Cash App account, you cannot create a new one using the same phone number for 180 days. This is a hard rule built into Square's system. If you try to sign up before the 180 days are up, the app will reject the phone number and tell you to wait.
If you need to use Cash App again before 180 days have passed, you will need a different phone number. Some people use a family member's number or a secondary phone line, but this creates a new account in that person's name, not yours. Be aware that Square may link accounts if they detect the same person using multiple phone numbers, which can trigger a review or suspension.
Reasons to close versus reasons to keep your account
Close your account if you no longer use Cash App, want to stop receiving money through it, or have security concerns. Closing is also the right move if you are switching to a different payment app and do not plan to use Cash App again.
Keep your account if you might need it in the future, even occasionally. There is no fee for having an inactive Cash App account, and you can simply stop using it without closing. If you close and then change your mind, you will have to wait 180 days to reopen, and you will lose access to your old transaction history.
If your concern is privacy or data, closing does not erase your data from Square's records — it only removes your access to the app. If you are worried about fraud or unauthorized access, change your password and enable two-factor authentication instead of closing. This keeps your account secure without the 180-day lockout.
Frequently Asked Questions
Can I reopen my Cash App account after I close it?
No. Once you close your account, it is permanently closed. You cannot reopen the same account. You can create a new account after 180 days using the same phone number, but it will be a brand-new account with no history or connection to the old one.
What if I close my account but still have money in it?
You will lose access to that money. Square does not refund balances after an account is closed. You must transfer or cash out any remaining balance to your linked bank account before you close. If you close without doing this, the money is gone.
Does closing my Cash App account affect my credit score?
No. Cash App is not a credit product, and closing the account does not show up on your credit report. It will not hurt your credit score. However, if you have an unpaid Cash App balance or an active dispute, that may be reported to collections, which could affect your credit.
Can I delete my Cash App account from a computer or website?
No. You can only close your Cash App account through the mobile app itself. There is no web version of Cash App, and Square does not offer account closure through any other method. You must use the phone app on iOS or Android.
What if Cash App support won't let me close my account?
If the app blocks closure, it is usually because you have a pending transfer, active dispute, or chargeback. Contact Cash App support through the app (tap your profile icon, then "Support") and explain what you want to do. They can tell you what is blocking closure and help you resolve it so you can proceed.