Depop balance transfers go through your linked bank account, not directly from the app
Depop holds your seller earnings in an account within the app called your Depop balance. To move that money to your actual bank account, you use the cash out feature, which connects to a debit card or bank account you've already linked to your Depop profile. The money doesn't transfer automatically—you have to request it, and it takes a few business days to arrive.
The process is straightforward if your bank account is already connected. If it isn't, you'll need to add it first through your Depop settings before you can cash out. Depop uses a payment processor called Stripe to handle the transfer, so the money moves from Depop to Stripe to your bank, not directly from Depop's account to yours.
Key Takeaways
- You request a cash out from the Depop app by going to your balance, selecting the amount, and confirming the transfer to your linked bank account.
- Your bank account or debit card must be linked to your Depop profile before you can cash out; adding it takes a few minutes in your settings.
- Transfers typically arrive within 1 to 3 business days, though some banks may take longer to post the deposit.
- Depop does not charge a fee to cash out to a linked bank account, but your bank may charge you for receiving an external transfer.
- If a transfer fails, Depop will return the money to your Depop balance automatically, and you can try again with a different account or card.
How to link a bank account or debit card to Depop
Open the Depop app and tap your profile icon at the bottom right. Go to Settings, then Payments. Tap Add Payment Method. You'll see options for debit card or bank account. Choose the one you want to use for cash outs.
If you're adding a debit card, enter the card number, expiration date, and CVV. If you're adding a bank account, you'll enter your routing number and account number. Depop will ask you to verify the account—this usually means Depop or Stripe deposits two small amounts (a few cents each) into your account, and you confirm the amounts in the app to prove you own it. Verification can take 1 to 2 business days.
Once your account or card is verified, it will show as an available payment method. You can add multiple accounts or cards, but you can only cash out to one at a time. You can change which one you use for future transfers anytime in your Payments settings.
The cash out process, step by step
Tap your profile icon, then go to Payments. You'll see your current Depop balance at the top. Tap Cash Out. The app will show you the amount available to transfer—this is your full balance minus any holds or pending transactions. Enter the amount you want to transfer (you can cash out all of it or just part of it) and select which linked account or card to send it to.
Review the details: the amount, the destination account, and the estimated arrival date. Tap Confirm. Depop will send the transfer to Stripe, which processes it and sends it to your bank. You'll get a confirmation in the app and usually an email receipt.
The money leaves your Depop balance immediately, but it won't show up in your bank account right away. Most transfers arrive within 1 to 3 business days. Weekends and bank holidays can add time. If your bank is slow to process external transfers, it may take up to 5 business days.
What happens if a transfer fails or gets stuck
If Depop can't complete the transfer—because the account number is wrong, the account is closed, or your bank rejects it—the money goes back to your Depop balance automatically. You'll see a notification in the app explaining why it failed. The most common reasons are a typo in the account number, a mismatch between the name on your Depop account and the name on your bank account, or a bank that doesn't accept transfers from payment processors like Stripe.
If the transfer fails, check that your account information is correct in your Depop settings. If the name on your Depop profile doesn't match your bank account exactly, update it and try again. If your bank consistently rejects transfers from Stripe, contact your bank to ask whether they have restrictions on third-party transfers. Some banks require you to whitelist Stripe or allow external transfers in your security settings.
If the money is stuck in your Depop balance and you can't figure out why, contact Depop support through the app. Go to your profile, tap Help, and select the issue. Depop's support team can see the transfer history and tell you what went wrong.
Timing: when the money actually arrives
The transfer request is processed immediately when you confirm it in the app. Depop sends the data to Stripe the same day or the next business day. Stripe then sends the transfer to your bank's ACH network, which typically takes 1 to 3 business days. Your bank then posts the deposit to your account, which can add another day or two depending on how quickly they process incoming transfers.
If you cash out on a Friday evening, the transfer may not reach your bank until Monday or Tuesday. If you cash out on a holiday, it may not process until the next business day. Some banks post deposits overnight; others batch them and post them once a day in the morning. Check your bank's transfer policy if you need the money by a specific date.
You can check the status of a transfer in the Depop app. Go to your profile, tap Payments, and look for Recent Transactions. It will show you the date you requested the transfer, the amount, and the status (pending, completed, or failed).
Fees and what they cost you
Depop does not charge a fee to cash out to a linked bank account or debit card. The transfer is free on Depop's end. However, your bank may charge you a fee for receiving an external transfer, depending on your account type and bank. Most banks don't charge for incoming transfers, but some checking accounts or online banks have restrictions. Check your bank's fee schedule or contact them before you cash out if you're unsure.
If you use a debit card instead of a bank account, the transfer is still free, but the card issuer may treat it as a cash advance or deposit and charge accordingly. Using a linked bank account is usually the cheapest option.
Frequently Asked Questions
Can I cash out if I have a pending sale or return?
Depop holds money from sales for a short period while the transaction is being finalized. Once the sale is confirmed and the hold is lifted, the money goes into your balance and you can cash out. If you have an active return or dispute, Depop may hold that amount and prevent you from cashing out the full balance. You can cash out the rest of your balance while the dispute is being resolved.
What if my bank account information changes after I link it?
If you close the account or change banks, update your payment method in Depop settings before you request a cash out. If you try to cash out to a closed account, the transfer will fail and the money will return to your Depop balance. You can then add your new account and try again.
Can I cash out to someone else's bank account?
No. The bank account or debit card must be in your name and linked to your Depop profile. Depop verifies that the account owner matches your profile to prevent fraud. If you want to send money to someone else, you'll need to cash out to your own account first, then use your bank's transfer tools or a peer-to-peer payment app to send it to them.
How often can I cash out?
You can request a cash out as often as you want. There's no limit on how many times per day or week you can transfer money. However, each transfer takes 1 to 3 business days to arrive, so requesting multiple transfers won't speed up the process. It's usually more efficient to cash out once when you have a balance you want to move.
What if I don't see my transfer after 5 business days?
Contact your bank first and ask whether the transfer has been received. Give them the transfer date and amount. If your bank says they haven't received it, contact Depop support with the transfer confirmation number from the app. Depop can check with Stripe to see where the transfer is in the system and help trace it.