The bank that works best depends on how you use money and what costs matter most to you
There is no single "best" bank. The right choice depends on whether you need a physical branch nearby, how often you use ATMs, what fees you can tolerate, and whether you want to bank online only or in person. A bank that works well for someone who visits a branch weekly and keeps a high balance may be wrong for someone who banks entirely on their phone and has little money to keep in reserve.
Start by listing what you actually do with a checking account: Do you deposit checks by phone or in person? Do you need cash from ATMs regularly, and do you prefer your bank's machines or any machine? Do you overdraft sometimes, and if so, can you afford overdraft fees? Do you want customer service by phone, chat, or in a branch? Once you know your own habits, you can compare banks that match them instead of chasing a bank that looks good on paper but doesn't fit how you live.
Key Takeaways
- Large national banks have many branches and ATMs but often charge monthly fees and overdraft fees; credit unions and online banks usually have lower fees but fewer physical locations.
- Monthly maintenance fees range from zero to $15 or more, and overdraft fees range from $25 to $35 per transaction, so the bank you choose can cost you hundreds of dollars per year.
- Online-only banks have no branches but offer the lowest fees and highest interest rates on checking balances; they work best if you can deposit checks by phone camera or mail.
- Credit unions often have lower fees and better customer service than banks, but you must be a member and membership rules vary by credit union.
- Before opening an account, check the bank's overdraft policy, monthly fee structure, and whether it has branches or ATMs where you actually spend time.
National banks versus credit unions versus online banks
A national bank (Chase, Bank of America, Wells Fargo, Citibank) has thousands of branches and ATMs across the country. You can walk into a branch to deposit cash, talk to a person, or resolve problems face-to-face. The trade-off is that these banks charge monthly maintenance fees (often $10 to $15) unless you meet conditions like keeping a minimum balance or setting up direct deposit. They also charge overdraft fees of $25 to $35 per transaction.
A credit union is a member-owned financial institution, not a for-profit bank. Credit unions typically charge lower or no monthly fees, have lower overdraft fees, and offer better interest rates on savings. The catch is that you must be a member to open an account, and membership rules vary. Some credit unions are open to anyone in a geographic area; others require you to work for a specific employer, belong to a certain organization, or have a family member who is already a member. You can search for credit unions you might join at CO-OP.org or Alliant Credit Union's branch locator.
An online-only bank (Ally, Charles Schwab, Discover, Marcus) has no physical branches. You deposit checks by taking a photo with your phone or mailing them in. You withdraw cash at ATMs, usually for free at a large network of machines. Online banks charge the lowest or no monthly fees and often pay interest on checking balances. They work best if you rarely need to deposit cash in person and can handle banking entirely through an app or website.
How to compare fees across banks
Monthly maintenance fees and overdraft fees are where banks make money from checking accounts, and they add up fast. A $12 monthly fee is $144 per year. An overdraft fee of $35 per transaction, if it happens twice a month, is $840 per year. Before you open an account, write down the fees each bank charges and calculate your own cost.
Look for these specific fees on each bank's fee schedule (usually available on their website under "Pricing" or "Fees"):
- Monthly maintenance fee: What is the fee, and what can you do to waive it? (Common waivers: direct deposit, minimum balance, minimum number of debit card transactions.)
- Overdraft fee: How much per transaction, and does the bank charge a fee for declining a transaction instead of overdrawing?
- ATM fee: Do you pay to use out-of-network ATMs, and how much?
- Minimum balance: Is there a minimum you must keep in the account, and what happens if you fall below it?
- Paper statement fee: Some banks charge to mail statements instead of showing them online.
Many online banks and credit unions charge zero monthly fees and zero overdraft fees, which makes them cheaper than national banks for most people. However, if you overdraft often, even a bank with a $35 overdraft fee might be cheaper than one with a $12 monthly fee if the monthly-fee bank lets you waive the fee by keeping a balance or setting up direct deposit.
Checking account features that matter in daily life
Beyond fees, consider how you actually move money. If you receive a paycheck by direct deposit, most banks waive their monthly fee. If you receive cash tips or payments, you need a way to deposit cash—either a branch, an ATM that accepts deposits, or a mobile check deposit app. If you travel or live in a rural area, you need ATM access where you actually are, not just in major cities.
Some banks offer perks that can save money: interest on checking balances (rare but offered by some online banks and credit unions), no overdraft fees if you link a savings account, or fee reversals if you call and ask. Others offer bill pay, mobile check deposit, person-to-person transfers, and spending alerts. These features are standard at most banks now, but confirm the bank you are considering has them before you open an account.
Customer service matters if something goes wrong. National banks offer phone, chat, and in-person help. Online banks usually offer phone and chat but no branches. Credit unions vary. If you know you will need to talk to a person, test the bank's customer service before opening an account—call their number and see how long you wait.
How to narrow down your choices
Start with your own situation. If you need a physical branch nearby, a national bank or a local credit union is your only option. If you can bank entirely online, an online bank will save you money. If you are not sure, open an account at a bank with no monthly fee and no minimum balance, use it for a month, and switch if it does not work for you. Most banks make it easy to close an account and move your money.
Once you have narrowed it down to two or three banks, check their fee schedules side by side. Calculate what you would actually pay in a year based on your habits. If you overdraft twice a month and keep a $500 balance, the math is different than if you never overdraft and keep $5,000. Be honest about your own behavior, not the behavior you wish you had.
Read recent customer reviews on sites like Trustpilot or the Better Business Bureau, but focus on complaints about fees, customer service, and account closures—not complaints about the bank being "too corporate" or other opinions. Look for patterns: if dozens of people say the bank closed their account without warning, that is a real risk. If a few people complain about long hold times, that is normal.
Red flags to watch for when choosing a bank
Avoid banks that charge overdraft fees without letting you opt out. Some banks allow you to turn off overdraft protection so that a transaction simply declines instead of charging you a fee; others do not. If you are prone to overdrafting, this matters.
Be cautious of banks that charge high minimum balances or charge fees for not meeting them. A $25,000 minimum balance requirement sounds fine until you realize you do not have $25,000 and will pay a monthly fee forever. Read the fine print.
Avoid banks that make it hard to close an account or transfer money out. If a bank requires you to visit a branch to close an account or charges a fee to move your money, that is a sign they do not want you to leave. Most banks make this easy.
How to open an account once you have decided
Most banks let you open an account online in 10 to 15 minutes. You will need a government ID, your Social Security number, and an initial deposit (often $0 to $25, sometimes more). Some banks require you to visit a branch in person to verify your identity; most do not.
After you open the account, the bank will mail you a debit card and checks (if you request them). Your account number and routing number will be available immediately online so you can set up direct deposit or transfer money from another bank. If you need to deposit cash before your debit card arrives, visit a branch or use the bank's ATMs.
Frequently Asked Questions
Can I switch banks without losing my money or my direct deposit?
Yes. Open a new account at the new bank, then contact your employer or the organization sending you direct deposits and give them your new account number and routing number. The switch usually takes one or two pay periods. Once direct deposit is set up at the new bank, you can close your old account. Your money stays in your possession the entire time.
What if I have a bad banking history or a ChexSystems report?
ChexSystems is a database that banks use to check whether you have overdrafted, bounced checks, or closed accounts with negative balances in the past. Some banks will not open an account for you if you have a negative ChexSystems report. Second-chance banks and some credit unions will open accounts for people with bad banking history. Search for "second-chance checking" or call local credit unions to ask whether they accept people with ChexSystems issues.
Do I need to keep a minimum balance to avoid fees?
It depends on the bank. Many online banks and credit unions have no minimum balance. National banks often waive their monthly fee if you keep a minimum balance (usually $500 to $1,500) or set up direct deposit. Read the fee schedule for the specific bank you are considering.
Should I open a checking account at the same bank where I have savings?
It is convenient to have both at the same place, but not necessary. Some people keep checking at an online bank (for low fees) and savings at a credit union (for better interest rates). You can transfer money between banks in one to three business days, so there is no practical downside to splitting accounts.
What happens if I close my checking account?
The bank will close the account and send you any remaining balance by check or transfer it to another account you specify. Make sure you have moved your direct deposit and automatic payments to a new account first, or they will bounce. Most banks give you 30 days' notice before closing an account for inactivity, so you have time to move your money.