Where to find your account number on a SunTrust check
Your SunTrust checking account number appears on every check you receive. Look at the bottom left of the check, just after the routing number. The routing number comes first (nine digits), then your account number follows it (usually 10 to 12 digits). Both numbers are printed in MICR format — the magnetic ink character recognition font that looks slightly raised or bold compared to regular text on the check.
The account number is also printed in regular text on the upper right side of the check, near your name and address. This version is easier to read than the MICR numbers at the bottom, so if you need to write it down or reference it quickly, use the upper right location.
Key Takeaways
- Your SunTrust account number appears twice on every check: in MICR format at the bottom left (after the routing number) and in regular text at the upper right.
- SunTrust account numbers are typically 10 to 12 digits long and are unique to your individual checking account.
- You can also find your account number by logging into SunTrust Online Banking, calling customer service at 1-800-786-8787, or visiting a branch in person with your ID.
- Never share your full account number with anyone unless you initiated the contact and trust the recipient.
Finding your account number in SunTrust Online Banking
Log into your SunTrust Online Banking account using your username and password. Once you are logged in, your account number appears on the account overview or dashboard page, usually near the top where your account name and balance are displayed. Some versions of the site show it next to your account type (for example, "Checking" or "Money Market").
If you do not see it on the main dashboard, click on the account itself to open the account details page. The full account number will be listed there. You can also download or print your account statement from the same area — the account number appears at the top of every statement.
Getting your account number by phone or in person
Call SunTrust customer service at 1-800-786-8787 and speak to a representative. They will ask you to verify your identity by providing your Social Security number, date of birth, or answers to security questions. Once verified, they can read your account number to you over the phone.
You can also visit any SunTrust branch location in person. Bring a government-issued photo ID. A teller can look up your account number and write it down for you, or print a summary page that includes it. This method takes only a few minutes and requires no phone wait time.
Understanding the difference between routing and account numbers
Your routing number is the same for all SunTrust customers in your region — it identifies the bank and branch. Your account number is unique to you alone and identifies your specific checking account. Both numbers are needed together when you set up direct deposit, arrange wire transfers, or authorize automatic payments.
SunTrust's main routing number for most locations is 061000104, but some branches or regions may have different routing numbers. Your check will show the correct routing number for your specific branch. If you are unsure which one applies to you, the number on your check is always the right one to use.
What to do if you cannot find your account number
If you have lost all your checks and do not have online banking access, call SunTrust at 1-800-786-8787. You will need to provide identifying information such as your Social Security number, date of birth, and the phone number or address on file. The wait time varies depending on call volume, but representatives are usually available during business hours Monday through Friday.
If you are a new customer and have not received your first box of checks yet, your account number was provided in the welcome materials SunTrust sent you when you opened the account. Check your email for a welcome message or look through any printed documents that came with your debit card.
Keeping your account number secure
Your account number is sensitive information. Do not share it in emails, texts, or over the phone unless you initiated the contact with SunTrust directly. Scammers sometimes call claiming to be from the bank and ask for account numbers to "verify" your account — SunTrust will never ask for this information unsolicited.
If you believe your account number has been compromised, contact SunTrust immediately at 1-800-786-8787 or visit a branch. They can monitor your account for unauthorized activity and issue you a new account number if necessary, though this process may take several business days and will require new checks.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is different from your account number. The card number is printed on the front of your card and is used for purchases and ATM withdrawals. Your account number is used for direct deposits, wire transfers, and bill payments. Both are tied to the same account, but they are separate numbers.
Can I change my SunTrust account number?
You cannot change your existing account number. If you need a new account number for security reasons, you would need to close the current account and open a new one. This is a significant step and should only be done if you believe your account has been compromised. Contact SunTrust to discuss your options.
Why do I need my account number for direct deposit?
Your employer or the organization sending you money needs both your routing number and account number to deposit funds directly into your checking account. These two numbers together tell the banking system exactly which bank and which account to send the money to. Without both, the deposit cannot be processed.
What if my check shows a different account number than my online banking?
This should not happen. If the numbers do not match, contact SunTrust immediately at 1-800-786-8787 or visit a branch. There may be an error in the check printing, or your account information may have been altered. A representative can verify which number is correct for your account.