Direct deposit is the fastest way to move money into your checking account
Most government and business disbursements—tax refunds, stimulus payments, unemployment benefits, insurance payouts—can be sent directly to your checking account through direct deposit. The money lands in your account in one to three business days after the payer releases it, with no trip to a bank or check to deposit.
To use direct deposit, you need to give the payer your routing number (which identifies your bank) and your account number (which identifies your specific account). You provide these details either when you first file or claim, or later through an online portal or phone call. Once set up, the payer sends the money electronically to your bank, and your bank deposits it.
The catch: you have to set it up before the money is ready to send. If you did not choose direct deposit when you filed your tax return or opened your unemployment claim, you may still be able to add it—but the timing depends on which program and which stage the payment is at.
Key Takeaways
- Direct deposit requires your routing number and account number, both of which appear on a check or in your bank's online portal.
- Money sent by direct deposit arrives in one to three business days after the payer releases it, faster than a mailed check.
- If you did not set up direct deposit when you filed, you can often add it through the payer's website or by phone, but only before the payment is released.
- If your payment is already in the mail as a check, you cannot redirect it to your account—you must deposit the check or cash it.
- Some programs offer a prepaid card instead of direct deposit if you do not have a checking account.
Finding your routing number and account number
Your routing number and account number are printed on the bottom left of any check from your account. The first nine digits are your routing number; the next set of digits (usually 10 to 12) is your account number. Do not include the check number, which comes last.
If you do not have a check, log into your bank's website or mobile app and look for account details or account information. Most banks display both numbers there. You can also call your bank's customer service line and ask for your routing and account numbers—have your account number or card ready to verify your identity.
Make sure you are copying the numbers correctly. A single digit wrong will send your money to the wrong account, and recovering it takes weeks. Type the numbers into the payer's form, then read them back to yourself before submitting.
Setting up direct deposit before your payment is released
The best time to set up direct deposit is when you first file a tax return, submit a claim for benefits, or open an account with an insurance company. Most forms and online portals ask for direct deposit information at that point. If you provide it then, the payer will send your money directly to your account when it is ready.
If you did not set up direct deposit initially, you can usually add it later through the payer's website or by calling their customer service line. For the IRS, you can update your direct deposit information through the IRS website or by calling 1-800-829-1040 if your refund has not been released yet. For state tax refunds, log into your state's tax portal or call the state revenue department. For unemployment benefits, log into your state's unemployment portal.
The window to add or change direct deposit closes once the payment is released and sent to the payer's processing center. After that point, you cannot redirect it—it will arrive as a check in the mail. Ask the payer or check their website to find out the current status of your payment and whether you still have time to add direct deposit.
What happens if your payment is already mailed as a check
If your payment has already been released as a check, you cannot redirect it to your checking account. You must either deposit the check at your bank or cash it. You can deposit a check by taking it to a bank branch, using an ATM that accepts deposits, or using your bank's mobile app to photograph the front and back of the check.
Mobile check deposit (photographing the check through your bank's app) is usually the fastest option if your bank offers it. The money typically appears in your account within one business day. If you use an ATM, it may take one to two business days. If you go to a branch, it depends on the time of day and the bank's processing schedule.
If you do not have a bank account and cannot deposit the check, you can cash it at most banks (even if you do not have an account there) or at check-cashing services. Banks usually charge a small fee or require you to open an account; check-cashing services charge a percentage of the check amount. Cashing a check gives you cash immediately, but you lose the option to have the money in your account.
Tracking your direct deposit payment
Once you have set up direct deposit, you can track the status of your payment through the payer's website or app. The IRS has a refund tracker at irs.gov; most state tax agencies have their own trackers. Unemployment programs have online portals where you can see the status of each payment. Insurance companies usually send an email or text when a refund is processed and another when it is sent to your bank.
The tracker will tell you whether your payment has been released, when it was sent to your bank, and sometimes the expected arrival date. If the tracker says the payment was sent but it has not arrived after three business days, contact the payer's customer service line. Provide your routing and account numbers so they can verify the payment was sent to the correct account.
Keep in mind that "business days" means Monday through Friday, excluding federal holidays. A payment sent on a Friday may not arrive until Tuesday. A payment sent on a holiday may not arrive until the following business day.
Using a prepaid card if you do not have a checking account
Some programs—particularly unemployment benefits and stimulus payments—offer a prepaid debit card as an alternative to direct deposit or a mailed check. The card is issued in your name and works like a debit card at ATMs and stores. Money is loaded onto the card electronically, usually within one to two business days after the payer releases it.
If you receive a prepaid card, the payer will mail it to you. Once it arrives, you activate it (usually by calling a number on the card or visiting a website) and set a PIN. You can then withdraw cash at ATMs or use it to make purchases. Some cards charge a small fee per ATM withdrawal or monthly maintenance fee, so check the terms before you activate it.
Prepaid cards are slower than direct deposit to your own account because you have to wait for the card to arrive in the mail before you can use it. But they are faster than a mailed check if you need cash immediately, because you can withdraw money from an ATM as soon as the card is activated and the money is loaded.
What to do if your direct deposit fails or money goes to the wrong account
If you set up direct deposit but the money did not arrive after three business days, contact the payer first. They can confirm whether the payment was sent and to which account. If they sent it to the wrong account (usually because a digit was entered incorrectly), they can sometimes recall it or issue a replacement payment.
If the money was sent to the correct routing and account numbers but went to the wrong person's account, contact your bank immediately. Explain that a payment was deposited in error. Your bank can investigate and, if the money is still there, reverse the deposit and return it to the payer. This process usually takes five to ten business days.
If the payer confirms the payment was sent to your account but your bank says it never arrived, ask the payer for the transaction confirmation number and the exact date and time it was sent. Give this information to your bank's customer service line. They can trace the payment through the banking system and determine where it went. This is rare but can happen if there is a system error at either the payer's bank or your bank.
Frequently Asked Questions
Can I change my direct deposit information after I have already filed or submitted my claim?
Yes, but only before the payment is released. Once the payer has processed and sent the payment, you cannot change where it goes. Check the payer's website or call their customer service to find out the current status and whether you still have time to update your information.
What if I gave the payer the wrong account number?
Contact the payer immediately and provide the correct account number. If the payment has not been released yet, they can correct it. If it has already been sent to the wrong account, the payer may be able to recall it or issue a replacement. If the money landed in someone else's account, your bank can help reverse the deposit.
How long does it take for direct deposit to show up in my account?
Most direct deposits arrive within one to three business days after the payer releases the payment. Some arrive the same day or next day, depending on the time the payer sends it and your bank's processing schedule. Weekends and federal holidays do not count as business days.
Can I get my refund as direct deposit if I already received it as a check?
No. Once a check has been mailed, you cannot redirect it to your account. You must deposit or cash the check. If you want future payments to go directly to your account, update your direct deposit information for the next year or the next payment cycle.
What if my bank does not accept direct deposit?
Most banks and credit unions accept direct deposit, but some smaller or online-only institutions may not. Call your bank and ask whether they accept ACH transfers (the method used for direct deposit). If they do not, consider opening an account at a bank that does, or request a prepaid card or mailed check from the payer instead.