You can change your Klarna payment date through the app or website, but only before your payment is due

Open the Klarna app or log into klarna.com, find the order you want to reschedule, and look for a "Change due date" or "Reschedule" button. The button only appears if your payment hasn't already processed or reached its due date. Tap it, select a new date from the available options, and confirm. The change takes effect immediately, and you'll see the new date in your order details.

If you don't see the button, your payment may have already gone through, the order may be too old, or you may not have a payment plan attached to that purchase. In those cases, you'll need to contact Klarna support directly through the app or website to discuss your options.

Key Takeaways

  • You can only reschedule a payment before its due date—once the date passes or payment processes, you cannot change it yourself.
  • The reschedule button appears in your order details in the Klarna app or on klarna.com if the option is available for that purchase.
  • Rescheduling does not affect your payment plan structure; it only moves the due date of that specific payment.
  • If you miss a payment or need to reschedule after the due date, contact Klarna support through the app or website to discuss payment arrangements.

Where to find the reschedule option in the app

Launch the Klarna app and go to the "Purchases" or "Orders" tab. Scroll through your list of active orders and tap the one you want to reschedule. You'll see the payment breakdown—usually showing how many payments remain and when each is due.

Look for a button labeled "Change due date," "Reschedule payment," or "Adjust payment date." The exact wording varies, but it will be near the payment details. If the button is grayed out or missing, that payment cannot be rescheduled through the app. Some older orders or payments that are already in progress won't show this option.

How to reschedule on the Klarna website

Log into your Klarna account at klarna.com and navigate to "My Purchases" or "Orders." Find the purchase with the payment you want to move and click on it to open the order details.

The payment schedule will display with each installment and its due date. If rescheduling is available, you'll see a link or button to change the due date. Click it, choose your new date from the calendar or dropdown menu, and confirm the change. You'll receive a confirmation message, and the new date will appear in your account immediately.

What dates you can choose and how far ahead you can move a payment

Klarna typically lets you move a payment forward by a few days to a few weeks, depending on your payment plan and the original schedule. The system shows you only the dates that are available—you cannot pick a date that's too far in the future or that conflicts with other payments on the same plan.

If you have a four-payment plan, for example, you might be able to move one payment back by up to 14 days, but the system will prevent you from moving it so far that it overlaps with your next scheduled payment. The available date range appears when you select the reschedule option, so you'll know your options before you commit to a new date.

What happens if you miss the due date before rescheduling

Once a payment due date passes without a successful transaction, the reschedule button disappears from your app and account. At that point, you cannot move the date yourself—Klarna's system locks the payment to prevent further changes.

If you've missed a payment or know you will miss it, contact Klarna support through the app (usually under "Help" or "Contact Us") or visit klarna.com/help. Explain your situation and ask about payment arrangements. Klarna may be able to pause a payment, extend your plan, or work out a new schedule, but this requires direct communication with their support team and is not may provide.

Rescheduling does not change your total cost or plan length

Moving a payment date does not add interest, change your total amount owed, or extend how many payments you have to make. You're simply shifting when one payment is due; the rest of your plan stays the same.

If you reschedule a payment forward, your next payment will still be due on its original date unless you reschedule that one too. Rescheduling is a one-time adjustment per payment, not a blanket change to your entire plan. If you need to restructure your whole payment schedule, you'll need to speak with Klarna support.

If the reschedule button is not available

The reschedule option may not appear if your payment has already processed, if the order is older than Klarna's rescheduling window (usually 30 to 90 days depending on the plan), or if your account has restrictions due to missed payments or account issues.

Some purchases made through third-party retailers or older Klarna plans may not support rescheduling at all. If you don't see the button, open the app or website, tap or click "Help," and search for your order or payment. Klarna's support team can tell you whether rescheduling is available and what your other options are if it's not.

Frequently Asked Questions

Can I reschedule a payment that's already late?

No. Once a payment is late, the reschedule button is removed and you cannot change the date yourself. Contact Klarna support immediately to discuss what you owe and whether they can work with you on a new payment arrangement.

Does rescheduling affect my credit score?

Rescheduling before your due date does not hurt your credit. It's a normal adjustment that Klarna allows. Missing a payment or paying late will affect your credit, so rescheduling is actually a way to avoid that damage.

Can I reschedule multiple payments at once?

No. You reschedule one payment at a time through the app or website. If you need to move several payments or restructure your entire plan, contact Klarna support to discuss a larger adjustment.

What if Klarna won't let me pick the date I want?

Klarna's system only shows dates that don't conflict with your other payments or fall outside the allowed rescheduling window. If the date you need isn't available, contact support and explain why you need that specific date. They may be able to make a manual adjustment.

Will rescheduling delay my next payment?

Only the payment you reschedule moves. Your other payments stay on their original schedule unless you reschedule those separately. If you reschedule one payment forward, the next one is still due on its original date.