Change your password online in three steps

Log into your Wells Fargo account at wellsfargo.com using your current username and password. Once you're logged in, look for "Profile & Settings" in the top right corner of the page, then select "Security" from the dropdown menu. Click "Change Password" and enter your current password once, then type your new password twice to confirm it matches.

Your new password takes effect immediately. Wells Fargo requires passwords to be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and special characters like ! or @. If you forget your new password right after changing it, you'll need to use the "Forgot Password" link on the login page to reset it.

Key Takeaways

  • You can change your Wells Fargo password anytime by logging in, going to Profile & Settings, selecting Security, and clicking Change Password.
  • New passwords must be at least 8 characters and include uppercase, lowercase, numbers, and a special character.
  • If you cannot remember your current password, use the Forgot Password link on the login page instead of trying to change it.
  • Your new password works on all devices where you use Wells Fargo Online Banking — mobile app, website, and phone banking.
  • If you suspect someone else knows your password, change it immediately and contact Wells Fargo at 1-800-869-3557 to report the concern.

What to do if you cannot log in to change your password

If you've forgotten your current password or cannot access your account, do not try to change the password through the normal steps. Instead, go to wellsfargo.com and click "Forgot Password" on the login page. You'll be asked to verify your identity using your Social Security number, date of birth, and answers to security questions you set up when you opened your account.

After you verify your identity, Wells Fargo will send you a link to reset your password by email or text message, depending on what you have on file. The link expires after a set time, so check your email or text immediately. If you don't receive the reset link within a few minutes, check your spam folder or request a new link.

Changing your password on the Wells Fargo mobile app

Open the Wells Fargo mobile app and log in with your username and password. Tap the menu icon (three horizontal lines) in the bottom right corner, then tap "Profile & Settings." Select "Security" and then "Change Password." Enter your current password once, then type your new password twice.

The process is identical to the website version, and your new password works on both the app and the website immediately. If you use Wells Fargo on multiple devices, you only need to change your password once — it updates everywhere you're signed in.

When to change your password right away

Change your password immediately if you think someone else knows it, if you've used the same password on another website that was hacked, or if you shared it with anyone for any reason. Wells Fargo will never ask you to share your password by email, phone, or text — if someone claims to be from Wells Fargo and asks for it, that is a scam.

If you change your password because you suspect fraud, also contact Wells Fargo at 1-800-869-3557 to report it. They can review your account for unauthorized transactions and place a fraud alert if needed. Do this even if you don't see suspicious activity yet — early reporting protects you if someone tries to use your account later.

Password requirements and what makes a strong password

Wells Fargo requires all passwords to contain at least 8 characters, with at least one uppercase letter, one lowercase letter, one number, and one special character. You cannot use spaces, and you cannot reuse any of your last five passwords. If you try to create a password that doesn't meet these rules, the system will reject it and tell you which requirement you missed.

A strong password is one you don't use anywhere else. If the same password protects your Wells Fargo account and your email account, and your email is hacked, a criminal can use that password to get into your bank account too. Consider using a password manager like Bitwarden, 1Password, or Dashlane to store unique passwords for each account — you only have to remember one master password.

Signing out after you change your password

After you change your password, you stay logged into your account on that device. You do not have to log out and log back in for the new password to work. However, if you're using a shared computer or a public device, sign out immediately after changing your password by clicking "Sign Out" in the top right corner.

On your personal devices, you can stay logged in. The next time you log in on a different device — like a new phone or computer — you'll use your new password. If you're already logged into the Wells Fargo app on your phone when you change your password on the website, the app will keep working until you close it completely and reopen it.

Frequently Asked Questions

How often should I change my Wells Fargo password?

Wells Fargo does not require you to change your password on a set schedule. Change it whenever you think someone might know it, whenever you use the same password on another account that gets hacked, or at least once a year as a precaution. More frequent changes are safer but not required.

Can I use the same password I used before?

No. Wells Fargo prevents you from reusing any of your last five passwords. If you try to set a password you've used recently, the system will reject it and ask you to choose a different one.

What if I change my password and then forget the new one?

Use the "Forgot Password" link on the login page to reset it. You'll verify your identity with your Social Security number, date of birth, and security questions, then receive a reset link by email or text. You do not need to remember your old password to do this.

Does changing my password log me out on all my devices?

No. You stay logged in on the device where you changed the password. On other devices, you'll stay logged in until you close the app or browser completely. The next time you open Wells Fargo on another device, you'll need to log in with your new password.

What should I do if I think my password was stolen?

Change your password immediately using the steps above, then call Wells Fargo at 1-800-869-3557 to report the concern. They can review your account for fraud, place a fraud alert, and help you monitor for unauthorized transactions. Do this even if you don't see suspicious activity yet.