Use Truist's branch locator tool to find the closest location
The fastest way to find a Truist branch or ATM near you is to use Truist's official branch locator on their website. Go to truist.com, look for the "Locations" or "Find a Branch" link (usually in the top navigation or footer), enter your address or zip code, and the tool will show you nearby branches with their hours and services.
The locator also filters by service type — you can search specifically for branches that handle business banking, wealth management, or mortgage services if you need something beyond standard deposit and withdrawal services. Each location listing includes the phone number, so you can call ahead to confirm hours or ask whether they have a specific service available before you go.
ATM locations appear separately in most locators. Truist ATMs are available at many branches, but the bank also participates in shared ATM networks, so you may find Truist-branded or partner ATMs at other locations. The locator will show you both.
Key Takeaways
- Truist's branch locator on truist.com shows you the nearest branch, ATM, or service center by zip code or address.
- You can filter results by service type — such as mortgage, business banking, or wealth management — to find a location that handles what you need.
- Call ahead using the phone number in the locator results to confirm hours or ask whether a specific service is available that day.
- Truist ATMs are also available through partner networks, so you may have access to ATMs beyond Truist-branded locations.
What services are available at different branch types
Not all Truist locations offer the same services. A full-service branch handles deposits, withdrawals, account opening, loan applications, and cashier's checks. A smaller branch or service center may only handle basic transactions. The locator tool usually notes what each location offers, but calling ahead takes the guesswork out.
If you need to open an account, apply for a loan, or discuss investment or wealth management services, confirm that the branch you plan to visit has those departments staffed. Some branches are appointment-only for certain services, especially for mortgage or business banking consultations.
Finding an ATM when the branch is closed
Truist ATMs are available 24/7, even when branches are closed. Use the branch locator and select "ATM only" to see machines near you that work around the clock. You can also look for Truist ATMs at partner locations — grocery stores, pharmacies, and other retail partners often host them.
If you need cash outside business hours and there is no Truist ATM nearby, check whether your account includes access to a shared ATM network. Many Truist accounts come with surcharge-free access to ATMs in networks like Allpoint or MoneyPass, which have thousands of machines nationwide.
Using Google Maps or your phone's map app
You can also search "Truist Bank near me" in Google Maps or Apple Maps on your phone. The map will show nearby branches and ATMs with their hours, phone numbers, and directions. This method works well if you are already out and need a location quickly, though the official Truist locator gives you more filtering options.
Map apps update regularly, but they sometimes lag behind actual branch closures or relocations. If you are planning a trip to a specific branch, the official Truist locator is more reliable.
What to bring when you visit a branch
For basic transactions like deposits or withdrawals, bring your debit card or account number. If you are opening an account, bring a government-issued ID and your Social Security number. For loan applications or other services, the branch will tell you what documents to bring when you call ahead.
If you are depositing checks, bring the checks and your account information. Mobile check deposit is also available through the Truist mobile app if you want to avoid a trip to the branch.
Truist's hours and holiday closures
Most Truist branches are open Monday through Friday from 9 a.m. to 5 p.m., with limited Saturday hours at some locations. Hours vary by branch, so check the locator or call ahead. Branches are closed on Sundays and federal holidays.
During holiday weeks, some branches may have reduced hours or close early. The branch locator and the Truist website usually post holiday schedules in advance, so check before you plan a visit around a holiday.
Frequently Asked Questions
Can I do everything at an ATM that I can do at a branch?
No. ATMs handle deposits, withdrawals, balance checks, and transfers between your own accounts. For account opening, loan applications, cashier's checks, or other services, you need to visit a branch during business hours.
What if there is no Truist branch near me?
Truist operates primarily in the Southeast and Mid-Atlantic regions. If you are outside these areas, you can manage your account online or through the mobile app, and use ATMs in partner networks. Call Truist customer service to discuss options for your location.
Do I need an appointment to visit a branch?
Walk-ins are usually welcome for basic transactions. For mortgage applications, business banking consultations, or wealth management meetings, appointments are often required or recommended. Call the branch ahead of time to ask.
Can I deposit cash at a Truist ATM?
Most Truist ATMs accept cash deposits into your account. Check the locator or call your branch to confirm that the specific ATM you plan to use has this feature, as some machines only handle withdrawals.
What if my branch is closed permanently?
Truist occasionally closes or relocates branches. The locator will show you the next nearest location. Call Truist customer service or visit truist.com for information about branch changes in your area.