Truist branch hours vary by location, but most branches open at 9 a.m. and close between 4 p.m. and 6 p.m. on weekdays, with shorter Saturday hours and no Sunday service at physical locations.

The exact closing time depends on which Truist branch you visit. Some locations close at 4 p.m., others at 5 p.m., and a few stay open until 6 p.m. Saturday hours typically run from 9 a.m. to 1 p.m., though some branches may close earlier. No Truist branches are open on Sundays.

If you need to handle banking outside these hours, you have options that do not require a branch visit. ATMs work 24/7, online banking is available anytime, and customer service phone lines operate extended hours depending on your account type.

Key Takeaways

  • Most Truist branches close between 4 p.m. and 6 p.m. on weekdays, with Saturday hours ending by 1 p.m. at the latest.
  • You can check your specific branch's hours by searching for it on Truist's website or calling the branch directly.
  • Truist ATMs are available 24 hours a day for withdrawals, deposits, and balance checks.
  • Online banking and mobile app access work around the clock for transfers, bill payments, and account management.
  • Customer service phone support is available during extended hours, though the exact times vary by service type.

How to find your branch's exact closing time

Truist does not publish a single closing time for all branches because hours differ by location. The fastest way to find out when your nearest branch closes is to visit Truist.com, use the branch locator tool, and search by your address or ZIP code. The result will show the exact hours for that specific location.

You can also call the branch directly. The phone number appears in the locator results. A staff member can confirm today's hours and tell you if the branch has any early closings or holiday schedules that week.

Using ATMs when branches are closed

Truist ATMs operate 24 hours a day, seven days a week. You can withdraw cash, deposit checks or cash, transfer money between accounts, and check your balance at any time. If you use a Truist ATM, there is no fee. If you use an out-of-network ATM, Truist charges a fee (the amount varies), and the other bank may charge you as well.

ATM deposits of checks and cash are processed the next business day. If you deposit on a Friday evening, the funds typically appear in your account on Monday, unless the Monday is a bank holiday.

Online and mobile banking outside branch hours

Truist's website and mobile app are open 24/7. You can transfer money between your own accounts, send money to other people through Truist's bill pay or peer transfer service, pay bills, deposit checks by taking a photo, and view your account history. These transactions process according to the type of transfer: peer transfers may arrive within minutes or take up to one business day, bill payments typically post within one to three business days, and transfers between your own accounts are usually instant.

If you need to dispute a transaction or report fraud, you can start the process through the app or website, but you may need to speak to a representative to complete it. Customer service is available by phone during extended hours.

Customer service phone hours and what you can handle by phone

Truist customer service is available by phone beyond branch hours. The exact hours depend on which service line you call. General customer service for account questions, fraud reports, and lost card replacement typically operates from early morning through evening, seven days a week. Specific service lines—such as mortgage, investment, or business banking—may have different hours.

When you call, you can report a lost or stolen card, dispute a transaction, ask about a pending transfer, request a wire transfer, or get help with account access issues. You cannot open a new account or apply for a loan by phone, but you can start the process and complete it online or schedule an appointment at a branch.

What to do if you need cash after hours

If you need cash and all branches are closed, use a Truist ATM. If you do not have your debit card, you may be able to withdraw cash using your mobile app if Truist offers cardless ATM withdrawal at your location—check the app to see if this feature is available. If you do not have access to an ATM and cannot wait until the branch opens, you will need to visit another bank's ATM or a store that offers cash back with a debit card purchase.

If you need to make a large withdrawal or need a cashier's check, you will have to wait until a branch is open. Cashier's checks can only be issued by a teller, not through an ATM or online.

Holiday schedules and early closings

Truist branches close on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, ATMs remain open and online banking is available, but you cannot visit a branch or speak to a teller.

Some branches may close early on certain days or have reduced hours during the holiday season. Check your branch's page on Truist.com or call ahead if you are planning a visit around a holiday.

Frequently Asked Questions

Can I deposit a check at Truist after the branch closes?

Yes. You can deposit checks through the mobile app by photographing the front and back, or you can use a Truist ATM if it accepts deposits. Both process the next business day. If you need the funds immediately, you will have to wait until a branch opens and speak to a teller.

What if I need to wire money and the branch is closed?

Call Truist customer service during their extended phone hours to request a wire transfer. You can provide the recipient's details over the phone, and the wire will be processed. Wires sent before a certain time (usually 2 p.m. or 3 p.m. on business days) typically arrive the same day; wires sent after that time or on weekends process the next business day.

Do all Truist branches have the same hours?

No. Hours vary by location and by day of the week. Some branches open at 8 a.m., others at 9 a.m. Some close at 4 p.m., others at 5 p.m. or 6 p.m. Use the branch locator on Truist.com to see the exact hours for your location.

Is there a Truist branch open on Sunday?

No Truist branches are open on Sundays. However, ATMs are available 24/7, and online banking and customer service phone lines operate on Sundays for most services.

What happens if I try to use online banking during maintenance?

Truist performs system maintenance on certain nights and weekends. During maintenance windows, online banking and the mobile app may be unavailable. Truist typically announces planned maintenance in advance through email or on their website. If you cannot access your account, check Truist.com for a maintenance notice or call customer service.