Truist branch hours vary by location, but most open at 9 a.m. on weekdays

Most Truist branches open at 9 a.m. Monday through Friday and close at 5 p.m., though some locations stay open until 6 p.m. Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday. The exact hours depend on which branch you visit — a downtown location may have different hours than a suburban one, and holiday schedules change throughout the year.

The fastest way to find your specific branch's hours is to use the Truist branch locator on their website or call the branch directly. You can also check your Truist mobile app, which often displays hours for your nearest locations. If you are planning a visit for a specific transaction, calling ahead takes 30 seconds and saves a wasted trip.

Key Takeaways

  • Most Truist branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., depending on location.
  • Saturday hours are usually 9 a.m. to 1 p.m., and branches are typically closed on Sunday.
  • Holiday schedules differ from regular hours, so check before visiting on or near a federal holiday.
  • The Truist website branch locator and mobile app show exact hours for any location you plan to visit.
  • Calling your branch directly is the most reliable way to confirm hours, especially for same-day service needs.

How to find your branch's exact hours

Go to the Truist website and use their branch and ATM locator tool. Enter your zip code or city, and the results will show every Truist location near you with its full hours of operation. The locator also displays which services each branch offers — some smaller locations may not handle all transactions.

If you prefer not to use the website, open the Truist mobile app and tap the branch locator icon. The app uses your phone's location to show nearby branches and their hours. You can also call Truist customer service at 1-800-872-2657 and ask for the hours of a specific branch.

Why hours matter for your transaction

Some transactions require a teller or banker and cannot be done at an ATM or through mobile banking. Deposits of checks, cash, or money orders; opening a new account; applying for a loan; and resolving account issues all typically need a person at the branch. If you need one of these services, you must visit during business hours.

ATMs and mobile banking work 24/7, so you can deposit checks remotely using your phone or withdraw cash at any Truist ATM at any time. If your need is urgent and it is after hours, check whether the Truist app or website can handle it before you wait until the branch opens.

Weekend and holiday hours

Saturday hours are usually 9 a.m. to 1 p.m., but not all branches are open on Saturday. Some locations close on Saturday entirely, so check the locator before planning a weekend visit. Most Truist branches are closed on Sunday.

Federal holidays — including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas — close most Truist branches. Some holidays may have limited hours at select locations. If you need to visit around a holiday, check the Truist website or call your branch at least a day ahead.

What to do if you need banking outside regular hours

Truist mobile banking and online banking are available 24/7. You can transfer money between accounts, pay bills, deposit checks by photo, and check your balance at any time. If you need cash, any Truist ATM works around the clock.

If you have a question that requires speaking to someone, Truist customer service is available by phone during extended hours. Call 1-800-872-2657 to reach a representative. For urgent issues outside business hours, the phone line can direct you to after-hours support or help you schedule a callback during branch hours.

Planning ahead for common transactions

If you need to open a new account, apply for a credit card, or discuss a loan, schedule an appointment through the Truist website or by calling your branch. Appointments often move faster than walk-ins and may provide a banker will be available when you arrive. Many branches allow you to book online.

For routine deposits and withdrawals, use the ATM or mobile app to avoid waiting for branch hours. If you must visit in person, early morning or mid-week tends to be less busy than Friday afternoons. Calling ahead to confirm hours takes one minute and prevents a wasted trip.

Frequently Asked Questions

Are all Truist branches open at the same time?

No. While most branches open at 9 a.m. on weekdays, closing times vary from 5 p.m. to 6 p.m. depending on location. Some branches have different Saturday hours or may be closed on Saturday entirely. Use the branch locator to check your specific location.

Can I do my banking outside of branch hours?

Yes. ATMs work 24/7, and the Truist mobile app and website let you transfer money, pay bills, deposit checks by photo, and check balances anytime. For questions that need a person, call customer service at 1-800-872-2657 during extended hours.

What happens if I need to visit on a holiday?

Most Truist branches close on federal holidays. Check the branch locator or call your branch at least a day before a holiday to confirm whether it will be open. Some locations may have limited hours on certain holidays.

Do I need an appointment to visit a Truist branch?

Walk-ins are usually welcome for routine transactions. However, if you need to open an account, apply for a loan, or discuss complex services, scheduling an appointment through the website or by phone ensures a banker will be available and often moves faster.

What if my branch doesn't have the service I need?

Not all branches offer all services. Use the branch locator to see which services each location provides, or call your branch to ask. If your branch cannot handle your transaction, the staff can direct you to a nearby location that can or help you complete it remotely.