Truist branch closing times vary by location, but most branches close between 5 p.m. and 6 p.m. on weekdays

Truist does not set a single closing time across all branches. Each location has its own hours, which typically run from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m. Monday through Friday. Some branches stay open until 7 p.m. on certain weekdays, and many open on Saturday mornings, usually from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Most branches are closed on Sundays.

The only way to know your specific branch's hours is to check the Truist website, call the branch directly, or use Google Maps, which pulls live hours for most locations. Hours also change seasonally and around holidays, so if you are planning a visit around a major holiday, confirm the schedule first.

Key Takeaways

  • Most Truist branches close between 5 p.m. and 6 p.m. on weekdays, though some stay open until 7 p.m.
  • Saturday hours are typically 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m.; most branches do not open on Sunday.
  • You can find your branch's exact hours on Truist.com, by calling the branch, or through Google Maps.
  • ATMs and online banking are available 24/7, so you can deposit checks, transfer money, and pay bills outside branch hours.
  • Holiday schedules change branch hours, so verify before visiting around major holidays.

How to find your branch's closing time

Go to Truist.com and use the branch locator tool. Enter your city or zip code, and the results will show each nearby branch with its full hours. The locator also displays which services each branch offers—some smaller locations do not handle certain transactions like notary services or safe deposit boxes.

If you prefer to call, dial the main Truist customer service line or search for your specific branch's phone number online. A staff member can confirm hours and tell you whether the service you need is available at that location. This is especially useful if you need something like a cashier's check or a signature may provide, which not all branches provide.

Banking outside branch hours: ATMs and online options

Truist ATMs are available 24/7. You can withdraw cash, deposit checks using the mobile app or an ATM with a check slot, and check your balance at any time. If you use an ATM outside the Truist network, you may be charged a fee by both Truist and the other bank, though some Truist accounts waive out-of-network fees.

Online banking through Truist.com or the mobile app lets you transfer money between accounts, pay bills, set up automatic payments, and send money to other people using Truist's peer-to-peer service. These transactions process immediately or within one business day, depending on the type. You can also deposit checks remotely by photographing the front and back with your phone.

When you need to visit in person

Some transactions require a branch visit. Opening a new account, applying for a loan, getting a cashier's check, renting a safe deposit box, and obtaining a signature may provide all need a staff member. If you need one of these services, plan your visit during branch hours and confirm the branch offers it before you go.

If your branch closes before you can visit during the week, check Saturday hours. Many Truist branches open on Saturday morning, which gives you a second window. If your nearest branch has limited Saturday hours or does not open on Saturday, you may need to visit a different location or call ahead to see if the service can be handled by phone or mail.

Holiday hours and seasonal changes

Truist branches close on major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on location. Hours may also shift during the week before or after a holiday.

Before planning a visit around a holiday, check the Truist website or call your branch. Holiday schedules are usually posted several weeks in advance, and knowing the change ahead of time prevents a wasted trip.

What to do if you cannot visit during branch hours

If you work during all branch hours or live far from a location, online banking and ATMs handle most routine needs. For transactions that require a person, call Truist customer service to ask whether the service can be handled by phone, mail, or video appointment. Some branches now offer video banking for account opening and loan applications.

If you need a service that truly requires an in-person visit and you cannot make branch hours, ask whether another Truist location near your workplace or home has different hours. Truist has thousands of branches, and hours vary widely by location.

Frequently Asked Questions

Can I deposit a check after my branch closes?

Yes. Use the ATM if your branch has one with a check deposit slot, or photograph the check with the Truist mobile app and deposit it remotely. Both methods are available 24/7. The deposit will post to your account within one business day.

Are Truist ATMs open 24 hours?

Yes, Truist ATMs operate around the clock. You can withdraw cash, check your balance, and deposit checks at any time. If you use an ATM outside the Truist network, you may pay a fee unless your account waives out-of-network charges.

What if I need to speak to someone after hours?

Call Truist customer service at the number on the back of your debit card or on your statement. Representatives are available during extended hours, though not necessarily 24/7. For urgent issues, the phone line will direct you to the right department.

Do all Truist branches have the same hours?

No. Each branch sets its own hours within Truist's general framework. Most close between 5 p.m. and 6 p.m. on weekdays, but some stay open later. Check your specific branch's hours on Truist.com or by calling.

Can I open an account online instead of visiting a branch?

You can start the process online for some account types, but you may need to verify your identity in person or by video. Check the Truist website to see which accounts can be opened fully online and which require a branch visit or video appointment.