Truist branch locations open between 9 a.m. and 5 p.m. on weekdays, with Saturday hours typically from 9 a.m. to 1 p.m., and most branches closed on Sunday
The exact opening time for your local Truist branch depends on which location you visit. Most branches open at 9 a.m. Monday through Friday and close at 5 p.m., though some locations in urban areas or shopping centers may stay open until 6 p.m. Saturday hours are usually 9 a.m. to 1 p.m. The quickest way to confirm your specific branch's schedule is to search for it on Truist's website or call the branch directly—hours vary by location and can change seasonally.
If you need to handle banking outside these hours, Truist offers several alternatives that do not require a branch visit. ATMs are available 24/7 for withdrawals, deposits, and balance checks. You can also use Truist's mobile app or online banking portal to transfer money, pay bills, deposit checks by phone camera, and manage your account at any time of day or night.
Key Takeaways
- Most Truist branches open at 9 a.m. on weekdays and close at 5 p.m., with some locations staying open until 6 p.m.
- Saturday hours are typically 9 a.m. to 1 p.m., and branches are closed on Sunday.
- You can find your branch's exact hours by searching Truist's branch locator on their website or calling the location directly.
- ATMs, mobile banking, and online banking are available 24/7 for transactions that do not require speaking to a banker.
How to find your branch's specific hours
Truist's branch locator tool on their website lets you search by address, city, or ZIP code and displays the hours for each location. Enter your information and the results will show opening and closing times for weekdays, Saturday, and Sunday. Some branches may have different hours than the standard schedule, especially if they are located inside grocery stores or other retail spaces.
If you do not have internet access, call Truist's customer service line at 1-800-872-8747 and provide your ZIP code or the branch address. A representative can tell you the exact hours and let you know if the branch has any upcoming closures or holiday schedule changes.
What you can do outside branch hours
Truist ATMs are available around the clock for deposits, withdrawals, and balance inquiries. If you need to deposit a check after hours, use the ATM's envelope deposit slot or the mobile app's mobile check deposit feature, which lets you photograph the front and back of the check and submit it instantly. The funds typically post within one business day.
For transfers between your own accounts or to other people, the Truist mobile app and online banking portal work 24/7. You can also set up bill payments, view transaction history, and freeze or unfreeze your debit card without visiting a branch. If you need to speak with someone outside business hours, Truist offers phone support through its customer service line, though wait times may be longer during off-peak hours.
When you need to visit a branch in person
Some transactions require a banker's help and cannot be completed at an ATM or online. These include opening a new account, applying for a loan, discussing investment options, ordering cashier's checks, or resolving disputes on your account. If you need one of these services, plan your visit during branch hours and consider calling ahead to confirm a banker is available—some branches require appointments for certain services.
If your branch is closed when you need help, check whether a nearby Truist location has extended hours. Many areas have multiple branches, and one may stay open later or open on Sunday. The branch locator will show all locations within your search radius and their hours.
Holiday closures and schedule changes
Truist branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on local observance. Check the Truist website or call your branch before visiting on or around a holiday to confirm it will be open.
Branches may also have temporary hour changes due to staffing, renovations, or local events. If you are planning a visit for a specific transaction, call ahead to make sure the branch will be open and that a banker will be available to help you.
Using Truist services without a branch visit
Most routine banking can be handled through the Truist mobile app or online banking without stepping into a branch. You can transfer money between accounts, pay bills, deposit checks by taking a photo, set up automatic payments, and monitor spending. The app also lets you lock or unlock your debit card, view recent transactions, and set up alerts for large purchases or low balances.
For questions about your account, you can message Truist through the app or call customer service at 1-800-872-8747. Live chat support is also available on the Truist website during business hours. These options often resolve issues faster than visiting a branch in person.
Frequently Asked Questions
What time does Truist open on Monday morning?
Most Truist branches open at 9 a.m. on Monday. Some locations may open at 9:30 a.m. or stay open until 6 p.m., so check your specific branch's hours on the Truist website or by calling ahead.
Can I deposit a check at Truist after the branch closes?
Yes. You can use an ATM envelope deposit slot 24/7, or use the Truist mobile app to photograph and deposit the check anytime. Mobile deposits typically post within one business day.
Does Truist have Sunday hours?
Most Truist branches are closed on Sunday. However, some locations in high-traffic areas may have limited Sunday hours. Search your branch on the Truist website to see if yours is open on Sunday.
What if I need to speak to someone outside branch hours?
Call Truist customer service at 1-800-872-8747 or use live chat on the Truist website during business hours. You can also use the mobile app to message Truist or handle most transactions yourself 24/7.
Are Truist branches open on holidays?
No. Truist branches close on federal holidays like Thanksgiving, Christmas, and Independence Day. Call your branch or check the website before visiting on or near a holiday to confirm it will be open.