Truist branch closing times vary by location, but most close between 4 and 6 p.m. on weekdays
Truist does not set a single closing time across all branches. Each location has its own hours, which typically fall between 4 p.m. and 6 p.m. on Monday through Friday. Saturday hours are usually 9 a.m. to 1 p.m., and most branches are closed on Sunday. Some branches in urban areas or inside grocery stores may stay open later or have different schedules entirely.
The only way to know your specific branch's closing time is to check directly. You can find hours on the Truist website by entering your zip code, calling the branch, or using the Truist mobile app. Do not assume your branch keeps the same hours as another location nearby — even branches in the same city often differ.
If you need to handle banking outside these hours, Truist offers several alternatives that do not require a staffed branch to be open.
Key Takeaways
- Most Truist branches close between 4 and 6 p.m. on weekdays and are closed on Sunday, but hours vary by location.
- You can find your specific branch's hours on the Truist website, in the mobile app, or by calling the branch directly.
- ATMs are available 24/7 at Truist branches and at other banks in the Allpoint network, even when the branch is closed.
- Truist Online Banking and the mobile app let you transfer money, pay bills, and deposit checks any time of day or night.
- If you need to speak to someone after hours, Truist customer service is available by phone during extended hours, though not 24/7.
How to find your branch's exact closing time
Visit truist.com and use the branch locator tool. Enter your zip code or address, and the page will show all nearby branches with their hours. The hours listed are current, but they can change seasonally or without notice, so check before you make a trip.
You can also call your branch directly. The phone number appears in the locator results. If you call during business hours, staff can confirm the closing time and answer questions about services you need before you visit.
The Truist mobile app also displays branch hours. Open the app, tap the menu, select "Find a Branch or ATM," and enter your location. The app will show hours for that day and upcoming days.
Using ATMs and mobile banking when branches are closed
Truist ATMs are available 24/7, even when the branch itself is closed. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Truist ATM at any time. If you need cash outside business hours, this is your fastest option.
Truist also participates in the Allpoint network, which means you can use ATMs at other banks and retailers without a fee. Allpoint includes thousands of ATMs at grocery stores, pharmacies, and convenience stores. Use the Allpoint locator on the Truist website or app to find one near you.
For transactions beyond cash withdrawal, use Truist Online Banking or the mobile app. You can pay bills, transfer money between your accounts, send money to other people, deposit checks by taking a photo, and view your account balance and transaction history. These services work 24/7 from any device with internet access.
Reaching customer service outside branch hours
Truist customer service is available by phone Monday through Friday from 7 a.m. to 9 p.m. Eastern Time, and Saturday from 8 a.m. to 5 p.m. Eastern Time. The phone number is on your debit card, your statements, or on the Truist website. On Sunday, customer service is not available by phone.
If you have an urgent issue on Sunday or after 9 p.m. on a weekday, you can still use online banking to handle many problems. For fraud or a lost card, call the number on the back of your card — that line has different hours than general customer service.
For non-urgent questions, you can also send a message through Truist Online Banking or the app. Response times vary, but Truist typically replies within one business day.
What you cannot do after a branch closes
You cannot speak to a teller, open a new account, apply for a loan, or resolve complex disputes after hours. If you need these services, you must visit during business hours or call customer service during their available times.
Some branches offer appointment-based services outside normal hours. Call your branch to ask whether they can schedule you for early morning, evening, or Saturday service if you cannot visit during standard hours.
Planning your visit to avoid closing time
If you need to see a teller, aim to arrive at least 30 minutes before closing. Branches often become busy near the end of the day, and staff may not be able to help you if you arrive just before closing time. If you know you need a specific service — like a cashier's check or notary — call ahead to confirm the branch offers it and to ask how long it typically takes.
On Fridays and the day before a holiday, branches are often more crowded. If you can visit on a Tuesday or Wednesday morning, you will likely have a shorter wait.
Frequently Asked Questions
Are Truist branches open on Saturday?
Most Truist branches are open on Saturday from 9 a.m. to 1 p.m., but hours vary by location. Some branches may have different Saturday hours or be closed on Saturday. Check your specific branch's hours on the Truist website or by calling.
Can I deposit a check after the branch closes?
Yes. You can deposit checks 24/7 using the Truist mobile app by taking a photo of the front and back of the check. You can also deposit checks at a Truist ATM during the hours that ATM is available. Both methods typically post to your account within one business day.
What if I need cash on Sunday?
Use a Truist ATM or an Allpoint ATM to withdraw cash. Both are available 24/7. If you need to speak to someone, Truist customer service is not available by phone on Sunday, but you can use online banking or the mobile app for many services.
Do all Truist branches have the same closing time?
No. Each branch sets its own hours based on location and customer traffic. A branch in a downtown area may close at 6 p.m., while a branch in a suburb might close at 5 p.m. Always check your specific branch's hours before visiting.
Can I call a Truist branch after it closes?
No. Once a branch closes, the phone line does not answer. Call Truist customer service instead at the number on your card or statement. Customer service hours are Monday through Friday 7 a.m. to 9 p.m. Eastern Time and Saturday 8 a.m. to 5 p.m. Eastern Time.