Where to find your routing number in Truist
Open the Truist mobile app and sign in. Tap the account you need the routing number for — this is usually your checking account, but you can view it for any deposit account you hold. Look for a menu icon (three horizontal lines) or an information icon, then select "Account Details" or "Account Information." Your routing number appears on that screen, usually labeled as "Routing Number" or "ABA Number." Write it down or take a screenshot before you close the app.
If you cannot find it in the app, the routing number is also printed on the bottom left of any check from that account. The nine-digit number appears between the account symbol and your account number. This is the same routing number the app shows you.
Truist uses the same routing number for all accounts at the same branch or region, so if you have multiple checking or savings accounts, they likely share one routing number. The app will confirm this if you check more than one account.
Key Takeaways
- Your routing number is in the Truist app under Account Details or Account Information for the specific account you select.
- The routing number is a nine-digit code that appears on the bottom left of any check from that account.
- Truist routing numbers are the same across all your accounts at the same branch or region.
- You need your routing number to set up direct deposit, wire transfers, ACH payments, and peer-to-peer transfers.
- If the app is not working, call Truist customer service or visit a branch to get your routing number by phone or in person.
Why you need a routing number
A routing number tells the banking system which bank and which branch holds your account. When you set up direct deposit for payroll or government benefits, you provide your routing number and account number together so the payer knows exactly where to send the money. Without it, the deposit cannot reach you.
You also need your routing number for outgoing ACH transfers — when you pay a bill through your bank's bill pay system, or when you send money to another person's account through a peer transfer service. Wire transfers, loan payments, and tax refund routing all require this number. It is the same for every transaction type; only the account number changes if you have multiple accounts.
What to do if the app will not show your routing number
If you cannot access the app or the account details screen is not loading, check a physical check from that account. The routing number is always printed there and never changes. If you do not have a check, call Truist customer service at the number on the back of your debit card. A representative can tell you your routing number in under a minute and can also confirm which routing number applies if you have accounts at different branches.
If you are trying to set up direct deposit or a transfer and need the number right now, using a check is the fastest route — you do not have to wait on hold. If you do not have checks yet, ask Truist to mail them or order them online through the app, though this takes several business days.
Routing number versus account number
Your routing number identifies Truist and your specific branch. Your account number identifies your individual account within that branch. Together, they form a complete address for your money. When you give someone your banking details, you must provide both numbers — one without the other is useless.
The app shows both numbers in the same Account Details screen. The account number is longer (usually 10 to 12 digits) and appears after the routing number on a check. If you are unsure which is which, the routing number is always nine digits and comes first.
Keeping your routing number safe
Your routing number is not secret — it is printed on every check you write and is public information. You can share it freely with employers, benefit programs, and trusted payment services. However, never share your full banking details (routing number plus account number) with anyone you do not trust to move money from your account.
Scammers sometimes ask for routing and account numbers by phone or email, claiming they need to verify your account or process a refund. Truist will never ask for these details unsolicited. If someone contacts you asking for banking information, hang up or delete the message and call Truist directly using the number on your debit card.
Frequently Asked Questions
Do all Truist accounts use the same routing number?
Most of your Truist accounts at the same branch use the same routing number. However, if you have accounts at different Truist branches or regions, they may have different routing numbers. Check the app for each account to be certain, or call Truist to confirm.
Can I use my routing number to receive money from someone else?
Yes. When someone wants to send you money via direct deposit, ACH transfer, or wire, you give them your routing number and account number. They use both to route the money to your specific account at Truist.
What if I see multiple routing numbers in the app?
Different accounts or account types may show different routing numbers depending on how Truist structures them. Always use the routing number shown for the specific account you are using for that transaction. If you are unsure which one to use, call Truist customer service.
Is the routing number on my debit card?
No. Your debit card shows your card number, expiration date, and CVV, but not your routing number. You must get it from the app, a check, or by calling Truist. The routing number belongs to your bank account, not your card.
How long does it take to set up direct deposit once I have my routing number?
Once you provide your routing number and account number to your employer or benefit program, it usually takes one to two pay cycles for the first deposit to arrive. Some employers process it faster. Ask your payroll or benefits office how long they typically take.