PNC branch hours vary by location, but most open at 9 a.m. and close between 5 and 6 p.m. on weekdays

PNC Bank does not set a single opening time across all branches. Each location has its own schedule based on customer traffic and staffing. The most common weekday hours are 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., but some branches open earlier or stay open later. Saturday hours typically run 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Most branches are closed on Sundays.

The only way to know your specific branch's hours is to look them up by address. You can find this on the PNC website by entering your zip code into the branch locator, or you can call the branch directly. Hours also change seasonally and around holidays, so checking before you go saves a trip.

Key Takeaways

  • Most PNC branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 or 2 p.m., and most branches do not open on Sunday.
  • Use the PNC branch locator on their website or call your local branch to confirm hours before visiting.
  • PNC customer service by phone is open longer than branch hours — typically 7 a.m. to 11 p.m. on weekdays and 8 a.m. to 8 p.m. on weekends.
  • Holiday schedules change branch hours, so check the PNC website or call ahead during major holidays.

How to find your branch's exact hours

Go to pnc.com and use the "Find a Branch" tool. Enter your zip code or city name, and the results will show each nearby branch with its full hours of operation. The listing also shows whether that branch has a drive-through, an ATM, or other services.

If you do not have internet access, call PNC customer service at 1-888-762-2265. They can tell you the hours for any branch and can also answer questions about whether a specific service (like notary or safe deposit boxes) is available at that location.

Weekday, Saturday, and Sunday hours

Weekdays (Monday through Friday): Most branches open at 9 a.m. Some open as early as 8 a.m., and a few open at 8:30 a.m. Closing time is usually 5 p.m. or 6 p.m., though some branches in busy areas stay open until 7 p.m. or later.

Saturday: Most branches are open, but with shorter hours. The typical window is 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. A small number of high-traffic branches may stay open until 3 p.m. or 4 p.m.

Sunday: The vast majority of PNC branches are closed on Sunday. A very small number of branches in major cities may have limited Sunday hours, but this is rare. If you need banking services on Sunday, use an ATM or mobile banking.

Customer service phone hours

PNC customer service is available by phone longer than branch hours. For general customer service, call 1-888-762-2265. Hours are typically 7 a.m. to 11 p.m. Monday through Friday, 8 a.m. to 8 p.m. Saturday, and 8 a.m. to 8 p.m. Sunday. These hours may shift slightly depending on the type of account or service you need.

If you have a credit card question, call the number on the back of your card — credit card customer service often has different hours than general banking. For investment or wealth management accounts, the phone number and hours are on your account statements.

ATM and mobile banking access

PNC ATMs are available 24 hours a day, 7 days a week. You can withdraw cash, deposit checks, transfer money, and check your balance at any PNC ATM without waiting for a branch to open. If you use an ATM outside the PNC network, you may be charged a fee by both PNC and the other bank.

PNC mobile banking and online banking are also available 24/7. You can pay bills, transfer money between accounts, deposit checks by photo, and manage your account from your phone or computer at any time. Some services like wire transfers may have cutoff times — typically 2 p.m. or 3 p.m. on business days — so check the app or website for details.

Holiday hours and closures

PNC branches are closed on major federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. On the day before or after a holiday, some branches may have reduced hours.

Check the PNC website or call your branch a few days before a holiday to confirm whether it will be open and at what time. Customer service phone lines are also closed on federal holidays, though ATMs and online banking remain available.

Frequently Asked Questions

Can I do my banking outside of branch hours?

Yes. ATMs are open 24/7, and online or mobile banking lets you pay bills, transfer money, and deposit checks anytime. For services that require a person — like opening a new account, getting a cashier's check, or speaking to a loan officer — you need to visit during branch hours or call customer service.

What if my branch is closed when I need to deposit a check?

Use mobile check deposit through the PNC app if your account supports it — you photograph the front and back of the check and submit it. The funds usually post within one business day. If you do not have mobile deposit, use an ATM that accepts deposits, or wait until the branch reopens.

Are PNC hours the same on holidays?

No. PNC branches close on federal holidays like Thanksgiving and Christmas. Some branches may have reduced hours the day before or after. Call your branch or check the website to confirm hours around any holiday.

How do I reach customer service outside of branch hours?

Call 1-888-762-2265. Customer service is available 7 a.m. to 11 p.m. Monday through Friday and 8 a.m. to 8 p.m. on weekends. For credit card questions, use the number on the back of your card.

Can I open a new account outside of branch hours?

You can start the process online or through the mobile app, but you may need to visit a branch or speak to a representative to complete it. Some accounts can be opened entirely online. Check the PNC website or call customer service to see which accounts support online opening.