PNC branches have coin counters, but not all locations offer the service to non-customers
Most PNC Bank branches do have coin-counting machines on-site. However, access depends on whether you hold an account with PNC. If you are a PNC customer, you can use the coin counter at your branch during business hours at no charge. If you do not have a PNC account, many branches will still count your coins, but some locations may decline or charge a fee — policies vary by branch and region.
The fastest way to know what your specific branch offers is to call ahead. Ask whether they have a coin counter, whether non-customers can use it, and if there is a fee. This takes two minutes and saves you a trip.
Key Takeaways
- PNC customers can use coin counters at their branch for free during regular business hours.
- Non-customers may be able to use the machine at some branches, but policies differ and some locations charge a fee.
- Calling your branch before you go is the only reliable way to confirm availability and any restrictions.
- If your branch does not have a counter or will not let you use it, credit unions and grocery stores with customer service desks often offer coin counting as an alternative.
How to learn about your PNC branch has a coin counter
Start by calling the branch directly. Look up the phone number on PNC's website or in your account materials. When you call, ask: "Do you have a coin counter?" and "Can I use it if I am not a PNC customer?" Write down the answer and any fees mentioned.
If you are already a PNC customer, you can also ask a teller in person during your next visit. They can tell you the hours the machine is available and whether you need to bring your coins in a bag or a container.
What to bring when you use the coin counter
Bring your coins in any container — a bag, a jar, or a bucket. Most machines accept coins that are reasonably clean and not stuck together. Do not bring coins that are heavily corroded, foreign currency, or tokens, as the machine will reject them.
If you are a PNC customer, bring your debit card or account number so the teller can deposit the counted coins directly into your account if you wish. Non-customers should ask whether they can receive cash or a check for the total.
Alternatives if your PNC branch cannot help
If your branch does not have a coin counter or does not allow non-customers to use it, several other places offer coin counting. Credit unions often have coin counters available to members and sometimes to the public. Call ahead to confirm.
Many grocery stores with customer service desks — including Kroger, Safeway, and Walmart — have coin-counting machines. Some are free for customers; others charge a small percentage of the total (usually 5 to 10 percent). Coinstar machines, found in grocery stores and pharmacies nationwide, charge a percentage fee but do not require membership.
What happens to your coins after they are counted
If you are a PNC customer, the teller will typically offer to deposit the coins directly into your checking or savings account. You can also ask for cash instead. The coins are counted by the machine, and the total is recorded on your receipt.
If you are a non-customer using the machine at a branch that allows it, ask the teller how you will receive your money. Some branches will give you cash on the spot; others may issue a check or require you to open an account to deposit the funds.
Fees and limits on coin counting
PNC does not charge customers a fee to use the coin counter. Non-customers may face a fee at some branches, though many do not charge. There is typically no limit on how many coins you can bring, but very large amounts may require an appointment or a separate transaction.
If you are bringing more than a few pounds of coins, call ahead and let the branch know. This gives the teller time to prepare and ensures the machine will not need to be emptied mid-count.
Frequently Asked Questions
Can I use a PNC coin counter if I do not have a PNC account?
Some branches allow non-customers to use the coin counter, but policies vary. Call your nearest branch to ask. If they decline, credit unions and Coinstar machines are reliable alternatives.
Is there a charge to use the coin counter at PNC?
No charge for PNC customers. Non-customers may face a small fee at some branches, though many do not charge. Always call ahead to confirm.
What if the coin counter is broken or out of service?
Call the branch and ask when it will be fixed. If the repair takes a while, ask whether another nearby PNC branch has a working counter, or use a grocery store Coinstar machine in the meantime.
Can I bring foreign coins or damaged coins to the counter?
No. The machine only accepts U.S. coins in reasonable condition. Heavily corroded, stuck, or foreign coins will be rejected. Tokens and arcade coins will not be counted.
Do I need an appointment to use the coin counter?
Not usually. Walk-in use is standard during business hours. If you have a very large amount of coins, call ahead to let the branch know so they can plan for the time needed.