The fastest way to move money out of Marcus
You can withdraw money from Marcus in three ways: transfer to a linked bank account (1 to 2 business days), transfer to a different bank account you own (3 to 5 business days), or request a check by mail (5 to 7 business days). The linked bank account transfer is fastest and requires no extra steps beyond the initial setup.
Marcus does not have ATMs or physical branches, so you cannot withdraw cash directly. All withdrawals move money to another bank account first, then you can access it as cash from your own bank's ATM or branch.
There is no limit on how much you can withdraw or how often you withdraw, but federal law allows only six transfers or withdrawals per month from a savings account before Marcus may charge a fee or restrict your account. This rule applies whether you transfer online, by phone, or by check.
Key Takeaways
- Transfers to a linked bank account take 1 to 2 business days and are the fastest withdrawal method.
- You can transfer to any bank account you own, even if it is not linked yet, but it will take 3 to 5 business days the first time.
- Marcus allows up to six withdrawals per month before potential fees or account restrictions kick in under federal savings account rules.
- Checks take 5 to 7 business days to arrive and are useful only if you need to pay someone by mail.
- You can start a withdrawal online, by phone at 1-833-695-2746, or through the Marcus mobile app.
Setting up a linked bank account for faster transfers
A linked bank account is one you have already connected to your Marcus account. Transfers to a linked account complete in 1 to 2 business days and require no extra verification. To link an account, log into Marcus online or open the mobile app, go to Settings or Account, find the option to add a linked account, and enter the routing number and account number of the bank account you want to link.
Marcus will verify the account by depositing two small amounts (usually under $1 each) into that account within 1 to 2 business days. You then confirm the amounts in the Marcus app or website to prove you control the account. Once verified, that account is linked and ready for fast transfers.
You can link multiple accounts. Most people link their primary checking account so they can move money quickly when they need it.
Transferring to an account that is not yet linked
If you want to withdraw to a bank account you have not linked yet, Marcus will process the transfer but it takes 3 to 5 business days instead of 1 to 2. You still need the routing number and account number of the receiving bank. Enter those details in the withdrawal form, confirm the amount, and submit.
Marcus may ask you to verify the account before the transfer completes, especially if it is the first time you are transferring to that account. Verification usually means confirming small deposits or answering security questions about the account. Once verified, future transfers to that same account will be faster.
This method is useful if you want to move money to a savings account at another bank or to someone else's account that you have permission to use, but it is slower than using a linked account.
Requesting a check by mail
You can ask Marcus to mail you a check for any amount in your account. Call 1-833-695-2746, log into your account online, or use the mobile app to request the check. Marcus will mail it to the address on file, and it typically arrives within 5 to 7 business days.
Checks are useful if you need to pay a bill by mail or if the recipient does not accept electronic transfers. However, they are the slowest withdrawal method and carry the risk that the check could be lost or delayed in the mail.
Once you receive the check, you can deposit it into any bank account using mobile deposit (if your bank offers it) or by visiting a branch in person.
Understanding the six-withdrawal limit
Federal law limits savings accounts to six transfers or withdrawals per month. This rule applies to all savings accounts at all banks, not just Marcus. The six transfers include online transfers, phone transfers, checks, and automatic payments—but not ATM withdrawals or in-person withdrawals at a branch (Marcus has neither).
If you exceed six withdrawals in a month, Marcus may charge a fee (usually $10 per excess withdrawal) or restrict your account so you cannot make further withdrawals that month. The restriction lifts on the first day of the next month.
If you regularly need to move money out more than six times per month, consider opening a checking account instead of using a savings account, or ask Marcus whether they offer a money market account with different withdrawal rules.
What to do if a transfer is delayed or does not arrive
If a transfer to a linked account does not arrive within 2 business days, or a transfer to an unlinked account does not arrive within 5 business days, contact Marcus at 1-833-695-2746 or through the app. Have your confirmation number ready (Marcus sends this when you submit the withdrawal request).
Marcus will investigate whether the transfer is still in progress or whether it failed. If it failed, Marcus will cancel it and return the money to your savings account, usually within 1 business day. You can then try the transfer again or choose a different withdrawal method.
Delays sometimes happen because of issues at the receiving bank, not Marcus. If the receiving bank is small or regional, transfers may take longer. Ask Marcus whether they see the transfer as pending on their end before assuming it is lost.
Withdrawing money by phone
Call Marcus at 1-833-695-2746 to request a withdrawal without logging into your account online. You will need to verify your identity by providing your Social Security number, date of birth, or answers to security questions.
Over the phone, you can transfer to a linked account, request a check, or transfer to an account you provide. The same timelines apply: 1 to 2 business days for linked accounts, 3 to 5 for new accounts, 5 to 7 for checks. Phone lines are typically open Monday through Friday during business hours.
Phone withdrawal is useful if you do not have access to the internet or prefer to speak with someone, but it is not faster than online withdrawal.
Frequently Asked Questions
Can I withdraw money on weekends or holidays?
You can request a withdrawal on weekends or holidays through the app or website, and Marcus will process it the next business day. Phone requests must be made during business hours. Business days do not include weekends or federal holidays, so a withdrawal requested on Friday may not begin processing until Monday.
What happens if I close my Marcus account with money still in it?
You must withdraw or transfer all money before closing the account. If you close the account with a balance, Marcus will mail you a check for the remaining amount to the address on file. This takes 5 to 7 business days, so it is faster to transfer the money yourself before you close.
Can I transfer money to someone else's bank account?
Yes, you can transfer to any bank account, even if you do not own it. However, Marcus may ask you to verify that you have permission to transfer to that account, especially the first time. Be prepared to explain the relationship or provide documentation if Marcus requests it.
Is there a minimum withdrawal amount?
Marcus does not publish a minimum withdrawal amount. You can withdraw as little as $1 or as much as your account balance. However, remember that you are limited to six withdrawals per month before potential fees apply.
What if my linked bank account information changes?
If your linked bank closes, changes its routing number, or you close the account, update the information in Marcus before attempting another transfer. You can delete the old linked account and add the new one through Settings. If you try to transfer to an outdated account, the transfer may fail and Marcus will return the money to your savings account.