How to locate a Fifth Third Bank branch or ATM near you
Fifth Third Bank operates branches and ATMs across the Midwest and South, but the fastest way to find one near you is to use their branch locator tool on their website or mobile app. You can search by address, city, or ZIP code, and the tool shows you hours, services available at each location, and whether it's a full branch or an ATM-only site. If you don't have internet access, you can call Fifth Third's customer service line and ask for the nearest branch to your location.
The bank's presence is strongest in Ohio, Indiana, Kentucky, Michigan, Tennessee, Georgia, and Florida, though they have locations in other states as well. Not every branch offers the same services — some are limited-service locations that handle basic transactions, while others are full-service branches with loan officers, investment advisors, and business banking staff. Knowing what you need before you go saves a trip.
Key Takeaways
- Fifth Third's online branch locator and mobile app let you search by address or ZIP code and show real-time hours and available services.
- Fifth Third ATMs are available 24/7 at most locations, but branch hours vary by location and may not include weekends.
- Limited-service branches handle deposits and withdrawals but may not offer loans, investment services, or business banking.
- Calling Fifth Third customer service directly will give you the nearest branch and its current hours if you cannot access their website.
Using Fifth Third's branch locator tool
Go to fifththird.com and look for the "Locations" or "Find a Branch" link, usually in the top navigation or footer. Enter your address, city, or ZIP code, and the tool will display nearby branches and ATMs in order of distance. Each listing shows the branch address, phone number, hours of operation, and a list of services — such as whether they offer safe deposit boxes, notary services, or business accounts.
The mobile app (available on iOS and Android) has the same locator built in. If you are already a customer, you can also set a preferred branch, which the app will remember for future searches. Some branches offer drive-through service, which the locator will note — useful if you need to deposit or withdraw cash without leaving your car.
What to do if there is no branch near you
If Fifth Third does not have a physical location in your area, you can still bank with them through their website or mobile app for most transactions: transfers, bill pay, mobile check deposit, and account management. You can deposit checks by photographing them with your phone, and you can withdraw cash at any ATM in the Allpoint network, which includes thousands of ATMs nationwide that Fifth Third customers can use without a fee.
For transactions that require a teller — such as depositing a large amount of cash, ordering a cashier's check, or opening a new account in person — you have two options. You can travel to the nearest Fifth Third branch, or you can call their customer service line to ask whether they can mail you forms or handle the transaction by phone or video call. Some services can be completed remotely; others cannot.
ATM access and surcharge-free withdrawals
Fifth Third ATMs are available 24/7 at most branch locations and many standalone sites. If you use a Fifth Third ATM, there is no fee. If you use an ATM outside the Fifth Third network, you will typically be charged a fee by the other bank — usually $2 to $3 — though Fifth Third may refund that fee depending on your account type. Check your account terms or call customer service to confirm whether your account includes ATM fee reimbursement.
The Allpoint network mentioned above is free for Fifth Third customers at participating ATMs, which are often located in convenience stores, grocery stores, and pharmacies. This can be more convenient than finding a Fifth Third branch if you need cash outside business hours.
Branch hours and holiday closures
Most Fifth Third branches are open Monday through Friday from 9 a.m. to 5 p.m., with some locations offering Saturday hours from 9 a.m. to 1 p.m. Hours vary by location, so check the branch locator or call ahead before you go. Drive-through windows often stay open later than the main branch, sometimes until 6 p.m. or later on weekdays.
Fifth Third branches are closed on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close for local holidays. If you need to access your account on a holiday, use online banking, the mobile app, or an ATM.
Services available at different location types
A full-service Fifth Third branch can handle checking and savings accounts, loans, mortgages, investment services, business banking, safe deposit boxes, and notary services. A limited-service branch or express location typically handles deposits, withdrawals, and basic account services but may not have loan officers or investment advisors on staff. An ATM-only location provides 24/7 cash withdrawal and deposit (if the ATM accepts deposits) but nothing else.
If you need a specific service — such as applying for a mortgage, opening a business account, or renting a safe deposit box — use the branch locator to confirm that service is available at your nearest location before you go. You can also call the branch directly to ask whether they offer what you need or whether you need to visit a different location.
Frequently Asked Questions
Can I deposit cash at a Fifth Third ATM?
Most Fifth Third ATMs accept cash deposits, but not all do. The branch locator will tell you which ATMs have deposit capability. If you are unsure, call the branch or use the mobile app to check before you visit.
Do I need an appointment to visit a Fifth Third branch?
Walk-ins are welcome at most Fifth Third branches for basic transactions like deposits and withdrawals. For services that require a specialist — such as applying for a loan or opening a business account — you may want to call ahead to schedule an appointment to avoid a long wait.
What if my nearest Fifth Third branch is far away?
You can handle most banking online or through the mobile app without visiting a branch. For deposits, use mobile check deposit. For cash withdrawals, use a Fifth Third ATM or an Allpoint network ATM. Call customer service if you need help with a transaction that requires a teller.
Are Fifth Third ATMs free for non-customers?
Non-customers are typically charged a fee to use Fifth Third ATMs, usually $2 to $3. Fifth Third customers use Fifth Third ATMs for free. Non-customers should use their own bank's ATM or an ATM network their bank participates in.
Can I open an account online instead of visiting a branch?
Fifth Third allows you to open some account types online, though the process and available options vary. Check their website or call customer service to see which accounts can be opened remotely and which require a branch visit or video call.