You can order checks directly through your Discover Bank online account or by calling customer service
Discover Bank does not print and mail checks the way traditional banks do. If you need checks, you have two main paths: order them through a third-party check printer that Discover partners with, or request them by phone and have them shipped to your address. The process takes about 7 to 10 business days from the time you place the order.
Most Discover customers order checks online through their account dashboard, which is the fastest method. You log in, navigate to the checks section, choose your design and quantity, and the order ships directly to you. If you prefer to speak with someone or have questions about your options, you can call Discover customer service at the number on the back of your debit card.
Key Takeaways
- Discover Bank partners with a third-party check printer to fulfill check orders, so you order and pay through your online account or by phone.
- Standard check orders arrive in 7 to 10 business days; expedited shipping is sometimes available for an additional fee.
- You can choose from multiple check designs and specify the quantity you need when you place your order.
- Discover does not charge a fee to order checks, though the cost of the checks themselves varies by design and quantity.
Ordering checks through your online account
Log into your Discover Bank account on the Discover website or mobile app. Look for a section labeled "Checks," "Order Checks," or "Check Services" — the exact label varies depending on which version of the interface you are using. Click through to the check ordering page.
You will be asked to confirm or update your mailing address, since checks must ship to the address on file with your account. Select the check design you prefer — Discover typically offers several standard designs at no extra cost, and may offer premium designs for a higher per-check price. Choose your quantity: most orders come in boxes of 25, 50, or 100 checks.
Review the total cost, which covers the checks themselves but not shipping. Confirm your order, and you will receive a confirmation number. Checks typically arrive within 7 to 10 business days. You can track your order status in your account if Discover provides tracking information.
Ordering checks by phone
Call the customer service number on the back of your Discover debit card. Tell the representative you want to order checks. They will verify your identity, confirm your mailing address, and walk you through the available designs and quantities.
The representative will process the order over the phone and provide you with a confirmation number. Shipping timelines are the same as online orders — 7 to 10 business days. Ask the representative if expedited shipping is available and what the additional cost would be if you need checks sooner.
What to know about check costs and shipping
Discover does not charge a fee to order checks, but you do pay for the checks themselves. The per-check cost depends on the design you choose and the quantity you order — larger orders typically have a lower per-check price. Standard designs are usually the least expensive option.
Shipping is included in most standard orders at no extra charge. If you need checks faster than 7 to 10 business days, ask about expedited or overnight shipping when you place your order; these options carry an additional fee that varies by carrier and speed.
If your checks do not arrive or are damaged
Check your account or your confirmation email for tracking information. If the expected delivery date has passed and you have not received your checks, log into your account and look for an order status page, or call customer service with your confirmation number.
If checks arrive damaged or with printing errors, contact Discover customer service immediately with photos of the damage if possible. Discover will typically reorder a replacement box at no charge and expedite the shipment. Keep the damaged checks until the replacement arrives, in case Discover needs to see them.
Using your new checks safely
When your checks arrive, verify that your account number, routing number, and personal information are printed correctly before you use them. Do not use checks with errors — contact Discover to request a replacement.
Store unused checks in a secure location, just as you would with any bank account information. When you write a check, fill in the date, payee name, amount in both numbers and words, and your signature. Never leave the amount blank or sign a blank check.
Keep a record of every check you write, either in a check register or by tracking it in your account if Discover offers check image viewing. This helps you catch fraud and reconcile your account.
Frequently Asked Questions
How much do Discover checks cost?
Discover does not charge a fee to order checks, but you pay for the checks themselves. The cost per check varies by design and quantity — standard designs are cheaper than premium designs, and larger orders have lower per-check prices. Call customer service or check your online account for current pricing.
Can I order checks if I have a Discover savings account instead of a checking account?
No. Discover savings accounts do not come with check-writing capability. Checks are only available for Discover Bank checking accounts. If you have a savings account, you would need to transfer money to a checking account to write checks.
What if I need checks before the 7 to 10 day delivery window?
Ask Discover customer service whether expedited or overnight shipping is available when you place your order. These options cost more but can deliver checks in 1 to 3 business days. Not all designs or quantities may may have access to for expedited shipping.
Can I reorder the same checks without choosing a design again?
Yes. If you have ordered checks before, your account may show a reorder option that uses your previous design and settings. This speeds up the process. You can still change the design or quantity if you want something different.
What should I do if my checks have the wrong account number printed on them?
Do not use them. Contact Discover customer service immediately with your confirmation number and a photo of the error. Discover will cancel that order and send a replacement box with the correct account number at no charge. Keep the incorrect checks until the replacement arrives.