First Citizens Bank is open on Saturday at most locations, but hours vary by branch
Most First Citizens Bank branches open on Saturday mornings, typically between 9 a.m. and 10 a.m., and close between 1 p.m. and 2 p.m. However, not every branch keeps the same schedule, and some locations in smaller towns or rural areas may not open on Saturday at all. The only way to know your specific branch's Saturday hours is to check directly with that location or use the bank's branch locator tool on their website.
First Citizens does not publish a single Saturday schedule that applies nationwide. Each branch sets its own hours within the bank's operating framework, so a branch in one city may close at 1 p.m. while another closes at 2 p.m. If you need to visit on Saturday, call your branch before you go or look up the hours online to avoid a wasted trip.
Key Takeaways
- Most First Citizens Bank branches are open Saturday mornings, typically 9 a.m. to 1 p.m. or 10 a.m. to 2 p.m., but hours differ by location.
- The bank's website branch locator shows the exact Saturday hours for your specific branch.
- Some branches in smaller areas do not open on Saturday, so you cannot assume your location does without checking.
- For transactions that do not require a teller, First Citizens' mobile app and online banking work 24/7, including Saturday.
- ATMs are available around the clock at most First Citizens locations, even when the branch is closed.
How to find your branch's Saturday hours
Visit the First Citizens Bank website and use the "Find a Branch" or "Locations" tool. Enter your zip code or city name, and the results will show each nearby branch with its full weekly schedule, including Saturday. The hours displayed are current, though they can change seasonally or without notice, so it is worth checking the day before if you are planning a specific visit.
You can also call your branch directly during business hours and ask about Saturday operations. The phone number appears in the branch locator results. If you are already a customer, you can log into your online banking account, which often displays branch hours in the "Locations" or "Find Us" section.
What you can do on Saturday without visiting a branch
First Citizens' mobile app and online banking platform are open 24/7, including Saturday. You can transfer money between your own accounts, pay bills, deposit checks by taking a photo of the front and back, and check your balance or transaction history anytime. These services do not require a teller or a visit to a physical location.
If you need cash on Saturday and your branch is closed, use any First Citizens ATM. The bank operates ATMs at most branch locations and at many retail partners, and these machines work around the clock. You can withdraw cash, deposit checks, and transfer funds at an ATM without waiting for Saturday hours.
Services that require a teller and Saturday hours
Some transactions still require speaking to a teller in person. These include opening a new account, applying for a loan or credit card, ordering cashier's checks, reporting a lost or stolen debit card in person, or resolving disputes that need immediate documentation. If you need one of these services, you must visit during branch hours, which on Saturday are limited.
If your branch is closed on Saturday or closes early, you may be able to handle the transaction on Friday or wait until Monday. For urgent issues like a stolen card, call the customer service number on the back of your card or on your statement — that line operates beyond branch hours and can often freeze your account or issue a temporary card number immediately.
Saturday banking during holidays and special closures
First Citizens observes federal holidays and may close all branches on those days, even if Saturday would normally be open. Major holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day typically result in full closures. Some branches may also close on Presidents' Day, Memorial Day, or Labor Day.
Check the bank's website or call ahead if you are planning a Saturday visit near a holiday. The branch locator often displays holiday closures in the branch details, or you can find a holiday schedule on the main First Citizens website under "Hours and Locations" or a similar section.
Alternatives if your branch is closed on Saturday
If your nearest branch does not open on Saturday, or if the hours do not work for you, consider using the mobile app to handle routine transactions. For matters that require a teller, you can visit on Friday or Monday, or call customer service to see if any nearby branches have extended hours or different Saturday schedules.
Some First Citizens locations operate inside retail stores or grocery chains, and these may have different hours than standalone branches. Use the branch locator to search for all locations near you, not just traditional bank buildings. A location inside a supermarket might open earlier or stay open later on Saturday than a standalone branch.
Frequently Asked Questions
Are all First Citizens Bank branches open on Saturday?
No. Most branches open on Saturday mornings, but some locations, particularly in smaller towns, do not open on Saturday at all. Use the branch locator on the First Citizens website to confirm your specific branch's Saturday schedule.
What time does First Citizens close on Saturday?
Most branches close between 1 p.m. and 2 p.m. on Saturday, though some may stay open until 3 p.m. Hours vary by location. Check your branch's specific hours before you visit.
Can I deposit a check on Saturday if the branch is closed?
Yes. You can deposit checks 24/7 using the mobile app's mobile check deposit feature — simply photograph the front and back of the check. You can also deposit checks at an ATM if your branch has one, though ATM deposit availability varies by location.
What should I do if I need to open an account on Saturday?
Call your branch to confirm it is open on Saturday, then visit during those hours. If your branch is closed on Saturday, you can open an account online through the First Citizens website, or visit on a weekday. Some accounts can be opened entirely through the app or website without a branch visit.
Does First Citizens have customer service on Saturday?
Yes. The customer service phone line on the back of your debit card or on your statement operates beyond branch hours. Call that number for account questions, fraud reports, or urgent issues on Saturday, even if your local branch is closed.