Standard Bank of America branch hours

Most Bank of America branches open at 9 a.m. on weekdays and close at 5 p.m. or 6 p.m., depending on the location. Saturday hours typically run 9 a.m. to 1 p.m. or 2 p.m. Many branches are closed on Sundays, though some urban locations stay open on Sunday afternoons. The exact hours for your nearest branch are listed on the Bank of America website or mobile app — search by address or ZIP code, and the page will show that specific branch's schedule.

Hours vary by location because individual branches set their own schedules within Bank of America's guidelines. A downtown branch in a major city may stay open until 6 p.m. on weekdays and open on Sunday, while a suburban branch might close at 5 p.m. and stay closed weekends. Holiday schedules also differ: some branches close on federal holidays, others stay open. Check before you go, especially if you need a service that requires a teller or banker.

Key Takeaways

  • Standard weekday hours are 9 a.m. to 5 p.m. or 6 p.m., but your specific branch may differ.
  • Saturday hours are usually 9 a.m. to 1 p.m. or 2 p.m.; most branches close on Sunday.
  • The Bank of America website and mobile app show the exact hours for each branch location.
  • ATMs are available 24/7 at most Bank of America branches, even when the branch itself is closed.

How to find your branch's hours online

Go to bankofamerica.com and click "Locations" or use the mobile app's branch locator. Enter your address, city, or ZIP code. The results page will display the branch address, phone number, and full hours for that day and the rest of the week. If you search on a Saturday, you will see Saturday hours; if you search on a weekday, you will see that weekday's hours plus the upcoming weekend.

The app also lets you set a branch as a favorite, so you can check its hours without searching each time. If you call the branch directly, the automated menu usually offers hours as the first option, or you can wait for a representative to answer.

ATM access outside branch hours

Bank of America ATMs are available 24 hours a day, 7 days a week at most branch locations, even when the branch itself is closed. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any time. If you need a service that requires speaking to a person — opening an account, applying for a loan, disputing a transaction — you must visit during branch hours or call customer service.

ATMs inside the branch building are accessible from the lobby even after hours, as long as the building itself is open. Some branches have drive-through ATMs as well. If you use an ATM outside the Bank of America network, you may be charged a fee by both Bank of America and the other bank.

Phone and online banking outside branch hours

Bank of America customer service is available by phone 24/7 at 1-800-432-1000. You can report a lost card, dispute a charge, transfer money, pay bills, or ask questions about your account without visiting a branch. The wait time varies depending on call volume, but you will reach a representative or automated system immediately.

Online banking through bankofamerica.com and the mobile app is also available around the clock. You can pay bills, transfer funds, deposit checks by photo, view statements, and manage most account settings without calling or visiting. For complex issues or services that require verification of identity in person, you will need to visit during branch hours or schedule an appointment.

Scheduling an appointment at your branch

Bank of America lets you book an appointment online or by phone for services like opening an account, discussing loans, or meeting with a financial advisor. Go to bankofamerica.com, select your branch, and click "Schedule an appointment." You can choose a date and time that works for you, sometimes days in advance. This is useful if you need a specific banker or want to avoid waiting in line.

Appointments are not required for basic services like deposits or withdrawals, but they can save time if you know you will need a teller's help or a banker's consultation. If you cannot make your appointment, cancel it online or call the branch so the time slot opens for another customer.

Holiday hours and closures

Bank of America branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on state or local observance. Check the branch locator on the website a few days before a holiday to confirm whether your branch will be open.

Even if your branch is closed on a holiday, ATMs remain available 24/7, and you can reach customer service by phone. Online banking continues to work normally. If you need to deposit a check on a holiday, you can use mobile check deposit through the app or visit an ATM that accepts deposits.

Drive-through and lobby hours

Some Bank of America branches have separate drive-through windows with their own hours, which may differ from the main branch lobby. The drive-through might open at the same time as the lobby but close earlier, or it might have limited hours on Saturday. The branch locator on the website shows drive-through hours separately if your branch has one.

Lobby hours are when you can walk in and speak to a teller or banker. Drive-through hours are when you can use the drive-through window without leaving your car. If you need a service that is not available at the drive-through — like opening an account or getting a cashier's check — you will need to go inside during lobby hours.

Frequently Asked Questions

Are all Bank of America branches open at the same time?

No. Each branch sets its own hours within Bank of America's framework. A branch in a busy downtown area may open at 8 a.m. and close at 7 p.m., while a suburban branch might open at 9 a.m. and close at 5 p.m. Always check your specific branch's hours on the website or app.

Can I do everything at an ATM that I can do at a branch?

No. ATMs let you withdraw cash, deposit checks, transfer money, and check balances. You cannot open an account, apply for a loan, order a cashier's check, or dispute a transaction at an ATM. For those services, you need to visit during branch hours or call customer service.

What if I need to visit a branch on a Sunday?

Most Bank of America branches are closed on Sunday, but some in major cities open on Sunday afternoons, usually from 11 a.m. to 3 p.m. Check the branch locator to see if your nearest branch is open Sunday. If not, use the ATM, call customer service, or visit on Monday.

Can I call ahead to confirm a branch is open?

Yes. Call the branch directly — the number is on the website branch locator — or call customer service at 1-800-432-1000. The automated system will give you hours, or you can speak to a representative. This is helpful if you are planning a trip and want to confirm before you go.

Do Bank of America branches have different hours during the holidays?

Yes. Branches close entirely on major federal holidays like Christmas and Thanksgiving. Some branches may also close on state or local holidays. Check the website a few days before a holiday to confirm your branch's schedule. ATMs and phone customer service remain available 24/7.