When Bank of America branches close

Most Bank of America branches close at 5 p.m. on weekdays and 1 p.m. on Saturdays. Sunday hours vary by location—some branches open at 11 a.m. and close at 5 p.m., while others are closed entirely. A few branches in high-traffic areas stay open until 6 p.m. or later on weekdays, and some open earlier at 8 a.m. instead of the standard 9 a.m.

The exact closing time for your branch depends on its location and traffic volume. A branch in a downtown financial district may have different hours than one in a suburban shopping center. The only way to know your specific branch's hours is to check directly—either by calling the branch, visiting the Bank of America website and entering your zip code, or using the mobile app to search for nearby locations.

Holiday hours are shorter. On major holidays like Thanksgiving, Christmas, and New Year's Day, most branches close entirely. On the day after Thanksgiving and the day before Christmas, many branches close at 2 p.m. instead of their regular time. Check ahead if you need to visit on or near a holiday.

Key Takeaways

  • Standard weekday closing time is 5 p.m., Saturday closing is 1 p.m., and many branches are closed on Sunday, though hours vary by location.
  • You can find your specific branch's hours by searching your zip code on the Bank of America website, using the mobile app, or calling the branch directly.
  • Holiday hours are shorter—most branches close entirely on major holidays, and many close at 2 p.m. on the day before Christmas and day after Thanksgiving.
  • Branches in high-traffic areas may stay open until 6 p.m. on weekdays or open as early as 8 a.m., so check your location before planning a visit.

How to find your branch's exact hours

The Bank of America website has a branch locator tool. Go to the main website, click "Locations" or "Find a Branch," enter your zip code or city, and the results will show each nearby branch with its full hours of operation. The hours listed are current and update when the bank changes seasonal schedules.

The Bank of America mobile app has the same locator. Open the app, tap the menu, select "Locations," and search by zip code or address. You can also tap "Call" directly from the app to reach the branch without looking up the phone number separately.

If you want to call ahead, use the main customer service line at 1-800-432-1000 and ask to be transferred to your local branch, or search "Bank of America near me" and call the branch directly. This is useful if you need to confirm they have a specific service available before you visit—for example, if you need a cashier's check or want to open an account in person.

What you can do outside branch hours

Bank of America ATMs are available 24/7 at most locations. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any ATM, whether it is at a Bank of America branch or a partner location. ATM deposits are usually processed by the next business day.

Online banking and the mobile app work around the clock. You can pay bills, transfer money, deposit checks by photo, apply for a loan, and manage your accounts at any time. Most online transfers between your own Bank of America accounts post immediately; transfers to other banks typically take one to two business days.

Customer service phone support is available 24/7 at 1-800-432-1000. You can report fraud, ask about your account, dispute a transaction, or get help with a payment. For certain services like mortgage or investment questions, you may be routed to a specialist line with different hours, but the main line is always staffed.

When to visit in person versus using online or phone options

Visit a branch if you need to open a new account, apply for a credit card in person, get a cashier's check, deposit a large amount of cash, or sign documents for a loan. These services require a teller or banker and cannot be done online or by phone. If you are opening an account, bring a government-issued ID and proof of address (a utility bill or lease works).

Use online banking or the app for routine transactions: paying bills, transferring money, depositing checks by photo, checking your balance, or freezing a card if it is lost. These are faster than visiting a branch and work at any time of day or night.

Call customer service if you have a question about a transaction, need to report fraud, want to dispute a charge, or need help troubleshooting a problem with your account or the app. The phone line is faster than visiting a branch for these issues and available when branches are closed.

Planning around branch closures

If you need cash on a weekend, use an ATM. If you need a service that requires a teller, plan your visit for a weekday morning or early afternoon—do not wait until 4:30 p.m. on a Friday, when branches are busiest and closing soon. If you need a specific service, call ahead to confirm the branch offers it and ask how long it typically takes.

If you are traveling or moving, search for Bank of America branches in your destination before you leave. The branch locator shows hours for any location in the country. If you will be in an area with no nearby Bank of America, you can still use your debit card at any ATM and manage your account online.

For time-sensitive needs like disputing a fraudulent charge or reporting a lost card, do not wait for a branch to open. Call customer service at 1-800-432-1000 immediately, even if it is after hours. The phone line is staffed 24/7 and can often resolve the issue faster than a branch visit.

Frequently Asked Questions

Are all Bank of America branches open on Saturday?

Most are, but not all. Many branches are open Saturday from 9 a.m. to 1 p.m., but some close entirely on Saturday. A few in high-traffic areas may stay open until 2 or 3 p.m. Check your specific branch's hours on the website or app before planning a Saturday visit.

Can I deposit a check after the branch closes?

Yes. You can deposit checks 24/7 using the mobile app (photo deposit) or at an ATM if your branch has a check deposit slot. Photo deposits through the app are usually processed by the next business day. ATM deposits may take one to two business days.

What if I need to visit a branch but it is closed?

Use an ATM for cash or check deposits. Use online banking or the app to transfer money, pay bills, or check your balance. Call customer service at 1-800-432-1000 if you need help with an account issue. For services that require a teller, plan your visit for the next business day during regular hours.

Do Bank of America branches have different hours during the holidays?

Yes. Most branches close entirely on major holidays like Thanksgiving, Christmas, and New Year's Day. On the day before Christmas and the day after Thanksgiving, many branches close at 2 p.m. instead of 5 p.m. Check the website or call ahead if you need to visit around a holiday.

Is customer service available if the branch is closed?

Yes. Phone support is available 24/7 at 1-800-432-1000, and online banking and the mobile app work around the clock. You can handle most account needs without visiting a branch or waiting for it to open.