Standard Bank of America branch hours

Most Bank of America branches are open Monday through Friday from 9 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m. Sunday hours vary by location — some branches open at 10 a.m. and close at 1 p.m., while others stay closed. A few high-traffic branches in major cities extend to 6 p.m. on weekdays or open until 3 p.m. on Sunday, but these are exceptions.

The hours listed above are the standard template, but your specific branch may differ. Bank of America does not publish a single master schedule online; instead, you need to look up your individual branch location to see its actual hours. Holiday schedules also shift — branches typically close on major federal holidays like Thanksgiving, Christmas, and New Year's Day, though some locations may have reduced hours on the day before or after.

How to find your branch's exact hours

Go to bankofamerica.com and use the branch locator tool. Enter your address, zip code, or the city you want to visit. The tool will show you every Bank of America location near you, along with the hours for each one. You can also call your branch directly — the number appears in the locator results — and ask a staff member about current hours.

If you are planning a visit around a holiday or during a season when hours sometimes change, call ahead rather than relying on the website. Some branches adjust hours seasonally or for local events, and a phone call takes two minutes.

Key Takeaways

  • Standard Bank of America branch hours are Monday through Friday 9 a.m. to 5 p.m. and Saturday 9 a.m. to 1 p.m., but your specific branch may differ.
  • Use the branch locator at bankofamerica.com to find your nearest location and its exact hours.
  • Branches close on major federal holidays and may have reduced hours around Thanksgiving, Christmas, and New Year's Day.
  • Calling your branch directly is the fastest way to confirm hours if you are planning a visit around a holiday or weekend.

Customer service phone hours

Bank of America's customer service phone line operates 24 hours a day, 7 days a week. You can reach them at 1-800-432-1000 for general account questions, transfers, and most routine transactions. This line is available whether your branch is open or closed, on weekends, and on holidays.

Specialized departments — such as mortgage services, investment accounts, or fraud investigation — may have different hours. When you call the main line, the automated system will route you to the right department and tell you if that team is currently available. If they are not, you can leave a message or schedule a callback.

ATM and mobile banking access

Bank of America ATMs are available 24 hours a day. You can withdraw cash, deposit checks, transfer money, and check your balance at any ATM in the Bank of America network, regardless of the time or day. If you use an ATM outside the Bank of America network, you may be charged a fee by the other bank.

The Bank of America mobile app and website are also available 24/7. You can pay bills, transfer funds, deposit checks by photo, and manage your account from your phone or computer at any time. Some features — like scheduling a payment for a future date — process during business hours even though you can set them up anytime.

What to do if you need to visit during limited hours

If your schedule does not align with your branch's hours, you have several options. Many transactions do not require a visit at all: you can pay bills, transfer money, and deposit checks through the mobile app or website. If you need to speak to someone, the 24-hour phone line can handle most questions without you going to a branch.

If you must visit in person — for example, to notarize a document, open a new account, or handle a complex issue — some Bank of America locations offer extended hours on certain weekdays. Call your branch to ask if they have evening or early-morning appointments available, or ask whether a nearby branch with longer hours can help you instead.

Holiday closures and schedule changes

Bank of America branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. The exact closure dates shift slightly each year because some holidays fall on different dates.

The day before or after a holiday, some branches may open late or close early. Check your specific branch's hours on the Bank of America website or call ahead if you are planning a visit near a holiday. The 24-hour phone line and ATMs remain open on all holidays.

Frequently Asked Questions

Can I do everything I need online instead of visiting a branch?

Most transactions — bill payments, transfers, check deposits, balance inquiries — work through the app or website. You only need to visit if you are opening a new account, applying for a loan, needing a notary, or handling a problem that requires a staff member to investigate your account in person.

What if I need help outside of branch hours?

Call the 24-hour customer service line at 1-800-432-1000. They can answer questions, process transfers, report fraud, and handle most issues without you visiting a branch. For complex problems, they can schedule a callback during business hours or arrange an appointment at your branch.

Do all Bank of America ATMs have the same hours?

Yes, all Bank of America ATMs operate 24 hours a day, 7 days a week. You can use any ATM in the Bank of America network at any time. ATMs outside the Bank of America network may have different hours and may charge you a fee.

Can I make a deposit at an ATM on Sunday night if my branch is closed?

Yes. Bank of America ATMs accept check and cash deposits 24 hours a day. The deposit will be processed and added to your account, though the timing depends on when you deposit it — deposits made after business hours may not post until the next business day.

What happens if I try to call customer service during a holiday?

The 24-hour line stays open on all holidays. You will reach a representative or an automated system that can handle your request. Response times may be longer on major holidays because call volume is higher, but the service does not close.