Bank of America does not operate coin machines in its branches
Bank of America stopped installing and maintaining coin counting machines in its branches several years ago. If you have a Bank of America account and need to deposit coins, you will need to use a different method or find a machine at another financial institution.
This change reflects a broader shift across the banking industry. Many large banks have removed coin machines because fewer customers use cash, and the machines require regular maintenance and servicing. Bank of America's decision to phase them out means you cannot walk into a branch and use their equipment to count and deposit coins.
Key Takeaways
- Bank of America branches do not have coin counting machines available to customers.
- You can deposit coins at a Bank of America teller window by hand, though the teller will count them and may charge a fee if you are not a customer.
- Credit unions, some regional banks, and grocery store customer service desks often have free coin machines you can use.
- Coin-counting kiosks at grocery stores like Coinstar charge a percentage fee (typically 10 to 12 percent) but are widely available.
Depositing coins directly with a teller
If you have a Bank of America checking or savings account, you can bring coins to any branch and ask a teller to deposit them. The teller will count the coins and add the amount to your account. This method is free for account holders and requires no special preparation—just bring your coins in any container.
The process takes longer than a machine would because the teller must count by hand, especially if you have a large volume. Bring coins sorted by denomination if possible to speed things up. If you are not a Bank of America customer, some branches may refuse to count coins or may charge a fee; call your local branch first to ask their policy.
Credit unions and regional banks with coin machines
Many credit unions still operate coin counting machines because they serve smaller, more localized memberships and often prioritize cash services. If you belong to a credit union, call ahead to confirm they have a machine and whether it is free to use. Some credit unions charge a small fee even for members, while others offer it at no cost.
Regional and community banks are also more likely than large national chains to keep coin machines. Check with banks in your area—particularly smaller institutions—to see which ones have machines available. These machines are typically free for account holders and may charge a fee for non-members.
Grocery store coin machines and kiosks
Coinstar kiosks are the most widely available coin-counting option. These machines are located in grocery stores, pharmacies, and some retail locations nationwide. You pour your coins into the machine, it counts them, and you receive a receipt. Coinstar charges a percentage fee—usually between 10 and 12 percent of the total—which is deducted from your payout.
Some grocery stores also have customer service desks that will count coins for free if you are making a purchase or have a loyalty account. Kroger, Safeway, and other large chains sometimes offer this service. Call your local store to ask whether they count coins at the customer service desk and whether there is a fee.
Alternatives to coin machines
If you cannot find a coin machine or prefer not to pay a fee, you can spend your coins at retail locations instead of depositing them. This works well if you use cash regularly and do not mind using coins for everyday purchases.
Another option is to ask a bank teller to exchange your coins for paper bills. Bank of America tellers can do this at no charge for account holders. Bring your coins in any container, and the teller will count them and give you the equivalent in bills. This avoids fees but takes time and requires a trip to the branch.
Calling ahead to confirm availability
Before traveling to a branch or location, call ahead. Coin machine availability changes—machines break down, get removed, or are temporarily out of service. A quick phone call to your local Bank of America branch, credit union, or grocery store will confirm whether a machine is currently available and whether there is a fee.
When you call, ask specifically whether the machine is for customers only or if non-members can use it, and what the fee is if one applies. This saves you a trip and helps you plan which option works best for your situation.
Frequently Asked Questions
Can I deposit coins at a Bank of America ATM?
No. Bank of America ATMs accept only paper bills and checks. You must use a teller window or find a coin machine elsewhere to deposit coins.
Will Bank of America charge me to deposit coins as a customer?
No. If you have a Bank of America account, depositing coins at a teller window is free. The teller will count them and add the amount to your account.
What if I have a large amount of coins?
Call your local Bank of America branch in advance and let them know you are coming with a large coin deposit. This gives the teller time to prepare and may speed up the process. Sorting coins by denomination before you arrive also helps.
Do all credit unions have coin machines?
No. While credit unions are more likely than large banks to have coin machines, not all of them do. Contact your credit union directly to ask whether they have a machine and whether it is free to use.
Is Coinstar the only option if I do not have a bank account?
No. You can also spend coins at retail stores, ask a grocery store customer service desk if they count coins for free, or visit a regional bank or credit union that allows non-members to use their coin machine for a fee.