Close your Credit Karma savings account by logging in, navigating to account settings, and requesting closure through the app or website
Credit Karma Savings is a high-yield savings account offered through Credit Karma Money, Credit Karma's banking product. To close it, you log into your Credit Karma account on the app or website, go to your account settings, find the savings account details, and select the option to close the account. Credit Karma will walk you through the steps, which include withdrawing or transferring any remaining balance before the account officially closes.
The process takes a few minutes to start, but the actual closure may take several business days after you submit your request. You cannot close the account if money is still in it, so you must move or withdraw your full balance first.
Key Takeaways
- You must withdraw or transfer all money out of your Credit Karma Savings account before you can close it.
- The closure request is made through your Credit Karma account settings on the app or website, not by calling or emailing.
- After you submit a closure request, it typically takes three to five business days for Credit Karma to fully close the account.
- Once closed, you will no longer see the account in your Credit Karma dashboard, and no new transactions can be made.
Steps to withdraw or transfer your balance before closing
Before you can close the account, you need to move the money out. You have two options: transfer it to another bank account you own, or withdraw it to a debit card linked to your Credit Karma account.
To transfer money, log into Credit Karma, go to your savings account, and select "Transfer Out" or "Move Money." You will be asked to choose a destination bank account. If you have not linked an external account yet, Credit Karma will prompt you to add one—you will need your routing number and account number. The transfer usually takes one to three business days, depending on your bank.
To withdraw to a debit card, select the withdrawal option in your savings account menu and choose the card you want the money sent to. Debit card withdrawals typically arrive within one to two business days. Some users report faster processing, but do not count on it being instant.
How to request account closure in the app or website
Once your balance is zero, open Credit Karma and navigate to your account settings. Look for the savings account section—it may be labeled "Credit Karma Money" or "Savings Account" depending on which version of the app you are using. Tap or click on the account, then scroll to find a "Close Account" or "Deactivate Account" button.
Credit Karma will ask you to confirm that you want to close the account and may ask why you are closing it. Answer the question or skip it, then submit your request. You will receive a confirmation message on screen and usually an email confirmation as well. Save or screenshot this confirmation in case you need to reference it later.
Do not delete the Credit Karma app or log out immediately after submitting your closure request. Keep your account active until you receive a final confirmation email stating that the account has been closed.
What happens after you submit a closure request
After you submit your request, Credit Karma processes it over the next few business days. During this time, the account will still appear in your dashboard, but you will not be able to make new deposits or transfers into it. You may see a status message like "Account Closure Pending" or similar language.
Once the closure is complete, the savings account will disappear from your Credit Karma dashboard entirely. You will no longer receive statements or notifications related to that account. If you ever need proof that the account existed or was closed, check your email for the closure confirmation or contact Credit Karma support.
What to do if your closure request gets stuck or rejected
Occasionally, a closure request fails or does not process. This usually happens because a small balance remains in the account, a pending transaction has not cleared, or a technical glitch occurred. If your account is still showing as active after five business days, log back in and check your balance.
If there is still money in the account, withdraw or transfer it again and resubmit your closure request. If the balance is truly zero and the account is still not closing, contact Credit Karma support through the app or website. Go to Help or Support, select your issue, and describe that your closure request is not processing. Credit Karma support can manually close the account or troubleshoot the problem.
Response times from Credit Karma support vary, but they typically reply within one to two business days. Be specific about when you submitted your closure request and include your confirmation number if you have it.
Whether closing affects your credit score or Credit Karma account
Closing a savings account does not hurt your credit score. Savings accounts are not reported to credit bureaus, so closing one has no impact on your credit history or the three-digit number that lenders see.
Closing the savings account does not close your entire Credit Karma account. You will still be able to use Credit Karma's free credit monitoring, credit score tracking, and other tools. Your credit reports and scores will remain visible in your dashboard. Only the savings account itself is removed.
Frequently Asked Questions
Can I close my Credit Karma Savings account if I still have money in it?
No. You must withdraw or transfer your full balance to zero before Credit Karma will let you close the account. The system will not allow you to submit a closure request if any money remains. Move the funds first, then request closure.
How long does it take for Credit Karma to close my account after I request it?
The closure usually takes three to five business days after you submit your request. Weekends and holidays may extend this timeline. You will receive an email confirmation when the closure is complete. If it takes longer than a week, contact Credit Karma support.
Will closing my savings account delete my Credit Karma account?
No. Closing the savings account only removes that one product from your Credit Karma account. Your credit monitoring, score tracking, and other Credit Karma features remain active. You can still log in and use all other Credit Karma tools.
What if I forgot my Credit Karma password and cannot log in to close the account?
Use the "Forgot Password" link on the Credit Karma login page to reset it. You will need access to the email address associated with your account. Once you reset your password, log in and proceed with the closure steps. If you cannot access your email, contact Credit Karma support with proof of identity.
Can I reopen a Credit Karma Savings account after I close it?
Yes, you can open a new Credit Karma Savings account at any time after closure. However, you will go through the full account setup process again, including linking a bank account and verifying your identity. There is no waiting period to reopen.