Open the app and find the statements section

Launch the Standard Chartered mobile app on your phone and log in with your username and password. Once you're in, look for the menu icon — usually three horizontal lines in the top left or bottom right corner, depending on whether you're using iOS or Android. Tap it to open the navigation menu.

From the menu, look for an option labeled "Statements," "Documents," "Account Statements," or sometimes "My Documents." The exact wording varies slightly between app versions and regions, but it will be grouped with account information rather than transaction history. Tap that option to proceed.

Select the account and date range you need

The app will show you a list of all accounts linked to your login — checking, savings, credit card, or investment accounts. Tap the account for which you need a statement. Standard Chartered typically lets you view statements going back 12 to 24 months, though this varies by account type and region.

Next, you'll see options to choose the statement period. Most apps let you select a specific month and year, or you can choose a custom date range. Pick the month or months you need, then confirm your selection. The app will load the statement data.

Download or view the statement on screen

Once the statement appears, you'll see a download button — usually a downward arrow or a button labeled "Download" or "Save." Tap it to save the statement as a PDF file to your phone. The file will go to your default downloads folder, which you can access through your phone's file manager or through your email if you choose to send it to yourself.

If you don't see a download button, look for a share icon (usually three dots or lines radiating outward). Tap that and select "Save as PDF" or "Download." Some versions of the app also let you email the statement directly to yourself — if that option appears, it's often the fastest way to get the file to a computer.

Key Takeaways

  • Open the Standard Chartered app, log in, and tap the menu icon to find the Statements or Documents section.
  • Select the account you need and choose the month or date range for the statement you want.
  • Tap the download arrow or button to save the statement as a PDF to your phone's downloads folder.
  • If download doesn't appear, look for a share or three-dot menu icon and select the save or email option.
  • Statements are usually available for the past 12 to 24 months, depending on your account type and region.

What to do if the download button doesn't work

If you tap download and nothing happens, first check that you have enough storage space on your phone and that your internet connection is stable. Try closing the app completely and reopening it, then navigate back to the statement and attempt the download again.

If the problem persists, try viewing the statement in a web browser instead of the app. Log into Standard Chartered's online banking portal on your phone's browser, navigate to statements the same way, and download from there. The web version sometimes works when the app does not. If neither works, contact Standard Chartered's customer service — they can send you a statement by email or mail.

Saving statements for your records

Once you've downloaded a statement, move it to a folder on your phone where you keep important documents, or email it to yourself so you have a copy on your computer as well. Many people create a folder called "Bank Statements" in their email or cloud storage and save each month's statement there.

If you need statements for a tax return, loan application, or other official purpose, keep the PDF file itself — don't just take a screenshot. The PDF is the official record and will be accepted by government agencies, lenders, and employers. Screenshots are not considered official documentation.

Statements in different Standard Chartered regions

Standard Chartered operates in multiple countries, and the app layout varies slightly depending on your region — India, Singapore, Hong Kong, UAE, and others each have slightly different app versions. The steps above work for most regions, but if your app looks different, the statements section may be labeled differently or located in a different menu position.

If you cannot find the statements section after checking the main menu, look under "Account" or "Profile" settings, or try searching within the app if it has a search function. You can also check Standard Chartered's website for your specific region — they usually have screenshots showing where to find statements in that version of the app.

Frequently Asked Questions

How far back can I download statements from the app?

Most Standard Chartered accounts let you download statements for the past 12 to 24 months through the app. If you need older statements, contact the bank directly — they can usually provide statements going back several years, though they may charge a small fee or require you to visit a branch.

Can I download multiple months at once?

Most versions of the app download one statement at a time. If you need several months, you'll need to repeat the process for each month. Some regional versions may offer a bulk download option — check the download menu to see if that's available in your app.

What format is the downloaded statement in?

Standard Chartered statements download as PDF files, which open on any phone, computer, or tablet. PDFs are also the format accepted by tax authorities, lenders, and employers, so you don't need to convert the file.

Is the PDF statement the same as the official bank record?

Yes. The PDF you download from the app is the official statement and is accepted anywhere an official bank statement is required. You don't need to request a printed copy from the bank unless you specifically want a physical document.

What if I forgot which account the transaction was on?

Go to the Statements section and check each account's statement for the month in question. The app shows all linked accounts in one place, so you can quickly look through each one. Once you find the transaction, you'll know which account it belongs to.